Meet Our Staff

Amanda Majorie

Amanda Majorie

Service Advisor
61 Reviews
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James Gibson

James Gibson

General Manager
55 Reviews
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Devin Johnson

Devin Johnson

Service Advisor
43 Reviews
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Malcolm Bridges

Malcolm Bridges

Sales and Leasing Consultant

Certified
30 Reviews
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Mike Lombardino

Mike Lombardino

Service Manager
21 Reviews
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Michael Vincent

Michael Vincent

Sales and Leasing Consultant
19 Reviews
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Ashton Allen

Ashton Allen

Sales and Leasing Consultant
18 Reviews
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Brandon Baldassaro

Brandon Baldassaro

Finance Manager

Certified
15 Reviews
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Aaliyah Chopin

Aaliyah Chopin

Sales and Leasing Consultant
13 Reviews
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Kermit Buggage

Kermit Buggage

Sales & Leasing Consultant
9 Reviews
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Aaron Kenner

Aaron Kenner

Sales Consultant
6 Reviews
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David Richard

David Richard

Pre-Owned Manager
1 Review
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Waddie Thomas

Waddie Thomas

Sales Consultant
View Bio
Amanda Majorie

Amanda Majorie

Service Advisor
Recent Reviews

May 15, 2021

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I love coming to this dealership. It's always clean and...

I love coming to this dealership. It's always clean and service is great. I had a great experience when I purchased my car here with Malcom a year ago. On my recent visit, Amanda was attentive and friendly. Really appreciated the service.

Apr 29, 2021

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Great with getting the problem fixed Amanda and Devin was...

Great with getting the problem fixed Amanda and Devin was great iat was a pleasure in doing business with them very pleasant doing business with them.

Apr 28, 2021

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My experience was very pleasant I had no problems this...

My experience was very pleasant I had no problems this visit anyway. I would recommend Ray Brandt Volkssagen I was very pleased I’ve dealt with Amanda she was very very pleasant and accommodating it was clean and sanitized and I felt very comfortable being inside

Apr 27, 2021

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Everything was great Amanda is a great asset to this...

Everything was great Amanda is a great asset to this company.she was a pleasure to do business with.I will make sure I ask for her when I return for service

Apr 27, 2021

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Great customer service. Professional and caring...

Great customer service. Professional and caring employees. I would highly recommend bringing a VW car for service there. Amanda is a super service advisor who knows her stuff.

Apr 26, 2021

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Amanda was great with helping me solve my tire problem....

Amanda was great with helping me solve my tire problem. Went above and beyond. Came in for a oil change and tire rotation, and patch. The patch failed two days later. My schedule was tied and she made arrangements for my vehicle to be picked up and dropped off back to me. I feel safe again for my son to be in the car with me. Thanks again Amanda

Apr 26, 2021

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Quick and easy service performing an oil change and...

Quick and easy service performing an oil change and maintenance, as well as diagnosis of another issue. Devin and Amanda were friendly, professional, and communicated well.

Apr 19, 2021

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My experience was not the best but it wasn't the worst....

My experience was not the best but it wasn't the worst. My car is still making the noise even after being serviced. Amanda and Devin was very helpful, they pointed out some information I didn't know about my warranty which is saving me some money.

Apr 16, 2021

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I always have a great experience when I come for service!...

I always have a great experience when I come for service! The customer service is great! Facility clean and no issues getting in and out! Thank you!

Apr 14, 2021

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Great service... Reasonable timing and they were willing...

Great service... Reasonable timing and they were willing to answer any questions that I had. Employees were great at servicing my vehicle and I would recommend them to anyone.

Apr 07, 2021

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Amanda & staff in the service dept provided great work in...

Amanda & staff in the service dept provided great work in a timely matter as usual, thank you! Never have to question any work performed because they are always top notch and informative throughout the process.

Apr 02, 2021

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As always fast courteous and left me completely satisfied...

As always fast courteous and left me completely satisfied your staff is very friendly and efficient. The show room is always clean as well as the bathrooms unlike your competitors I appreciate the extra effort y’all go through

Mar 23, 2021

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Helpful, courteous and professional staff, will continue...

Helpful, courteous and professional staff, will continue bringing my vehicles there. Thank you for your fast and friendly service. Waiting area was well kept and clean.

Mar 19, 2021

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Great staff and service!!! Everyone I spoke to was...

Great staff and service!!! Everyone I spoke to was firendly and very helpful. My car was ready on time & I will definitely be back next time I need anything!

Mar 09, 2021

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Very satisfied with the service. The Staff is very...

Very satisfied with the service. The Staff is very professional. My vehicle was ready at the time promised. The prices are very reasonable. Highly recommend!

Mar 02, 2021

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This time I wasn’t to pleased with the service. They...

This time I wasn’t to pleased with the service. They didn’t put my caps back on, neither my Val cap. These are the things that I’m dissatisfied about. Other than that, the service was fine.

Feb 23, 2021

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Amanda was great, efficient. She knows her role and is...

Amanda was great, efficient. She knows her role and is very thorough. She kept me updated through the process while I waited. If you want to increase your customer service, have the service manager meet you when you pull up outside.

Feb 10, 2021

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I originally was having my car serviced with Walker VW,...

I originally was having my car serviced with Walker VW, then Amanda moved to this dealership and I followed her so my VW would be taken care of correctly. Great service team! Love having my car serviced just to chat with this team!

Feb 10, 2021

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Second great experience here, thanks to the service...

Second great experience here, thanks to the service technician as well .I’ve learned something new pertaining to my vehicle, thanks for the friendly service

Feb 09, 2021

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I I I I I I I I I I I I I I I I I I I I I I I I I ...

I I I I I I I I I I I I I I I I I I I I I I I I I

Jan 23, 2021

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Great Service Team! Took time to explain and reasonable...

Great Service Team! Took time to explain and reasonable price. Will return in the future for my cars maintenance. Nice dealership and no pressure sales.

Jan 21, 2021

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Ray Brandt Volkswagen saved my road trip when a popped...

Ray Brandt Volkswagen saved my road trip when a popped tire left me stranded in New Orleans. They completed the tire replacement quickly and smoothly, and I recommend them without any hesitation.

Jan 16, 2021

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Very helpful service, completed quickly. This was my...

Very helpful service, completed quickly. This was my first time setting up a repair on my own vehicle and i found it easy. Y’all helped me through a true crisis. Thank you!

Jan 13, 2021

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HAD A REPAIR DONE ON MY NEW ATLAS. GREAT EXPERIENCE. MIKE...

HAD A REPAIR DONE ON MY NEW ATLAS. GREAT EXPERIENCE. MIKE LOMBARDINO IS DEF THE REASON I GET MY VEHICLE SERVICED HERE. I HOPE HE DOESNT EVER RETIRE AS HE APPEARS TO BE UP IN AGE.

Jan 13, 2021

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Amanda met me at the door and made me feel very...

Amanda met me at the door and made me feel very comfortable. It was just a service but for my first visit, RB VW was great.

Jan 01, 2021

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The service is always great and the wait is never long....

The service is always great and the wait is never long. The service staff is always kind and friendly. Amanda Majorie is an asset to VW.

Dec 31, 2020

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Follow-up on previous review: Received callback, again...

Follow-up on previous review: Received callback, again everyone friendly. Parts arrived (took 2 weeks, I had to call to find out). On service date was told might take a few hours, took more, had to leave (school pickup) with 1 of 3 parts installed. On next date was told maybe 3 hours, took more than 5. Then told problem more complicated than expected. More parts ordered. Been 3 weeks since then, no word, and 7 weeks total. Car in same shape as day I brought it for repair.

Nov 26, 2020

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Had Passat towed from a auto transport carrier after ECU...

Had Passat towed from a auto transport carrier after ECU was toasted by jumping battery. Brandt service took care of the problems & got the car back to me.

Nov 20, 2020

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The service rep was very rude and condescending. She...

The service rep was very rude and condescending. She even hung up on me in the middle of our conversation. Very unprofessional and not helpful

Nov 18, 2020

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Overall experience was good however I would have...

Overall experience was good however I would have appreciated a phone call that my car would have to be held over to the next day.

Nov 12, 2020

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Amanda was wonderful. She got me in and out faster than I...

Amanda was wonderful. She got me in and out faster than I expected. The service technician came out to discuss the repairs and recommendations with me.

Nov 06, 2020

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Amanda Majorie makes every visit to the service...

Amanda Majorie makes every visit to the service department seamless! She is very knowledgeable about the cars. She works diligently to satisfy the customers by providing fast and friendly service.

Oct 29, 2020

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I don't have any specific comments (good, bad or...

I don't have any specific comments (good, bad or otherwise). My time there was spent working while they worked on my vehicle. The internet connection could be better.

Oct 26, 2020

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This is the best place Price is good ,friendly service. I...

This is the best place Price is good ,friendly service. I will definitely recommend this place. They are way better then Walker VW sorry had to say it 😊

Oct 25, 2020

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Very nice service until I bought a car. The lady on the...

Very nice service until I bought a car. The lady on the phone was very rude and didn’t care that I had my car towed for days. Manager was also very belligerent. Surprised at the level of service from a reputable company like VW. Protect the brand and your customers please.

Oct 23, 2020

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The staff is great Kim Prout, Amanda, and Devin very...

The staff is great Kim Prout, Amanda, and Devin very professional and helpful. They work diligently to satisfy the customers by providing service in a timely manner.

Sep 29, 2020

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Good service, will return for more needed service of an...

Good service, will return for more needed service of an older car. I do however wish there were more models to walk around and look at while waiting. You never know.

Sep 26, 2020

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Fabulous customer service!! Mike,Devin and Amanda was...

Fabulous customer service!! Mike,Devin and Amanda was Amazing. Wait time was unexpected. Car was taken good care of. And i was explain very well about everything that needed too be done with my car! Thanks Devin for your great customer service.

Sep 22, 2020

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Amanda was GREAT. I will definitely go back. No long...

Amanda was GREAT. I will definitely go back. No long wait, clean waiting area, modern showroom. No pushy upselling like at the other VW Dealership in my area.

Sep 20, 2020

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I always have a great customer experience at Ray Brandt...

I always have a great customer experience at Ray Brandt VW. I am treated with respect and priority as a valued customer. Great job to the whole team.

Sep 18, 2020

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Excellent Service Mgr and services conducted. All...

Excellent Service Mgr and services conducted. All warranty and recall work fixed per Service Mgr. Work conducted timely and completed sooner than expected. Was quite happy

Sep 15, 2020

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I was super upset about my car leaving me stranded after...

I was super upset about my car leaving me stranded after just purchasing it. Amanda made sure she got is in quickly and assured me it would all get taken care of. About 3 hours later, I was sure she was calling to give me an update, but she was letting me know I was all done and ready to go. I was very pleased with how quickly it was all done.

Sep 01, 2020

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Quick and professional service. I booked service online,...

Quick and professional service. I booked service online, which was very easy. Was also able to take advantage of a discount for the service needed online. I waited and my vehicle was done in an hour. Service professionals were very professional.

Aug 27, 2020

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This dealership is always ready and accommodating with...

This dealership is always ready and accommodating with quick service upon arrival. Amanda and the team ALWAYS show professionalism - hospitality & impeccable service. They Truly treat you like "Family" Thank you for all you do - you are Appreciated!!!!!

Aug 21, 2020

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Service personnel are friendly and very thorough. They...

Service personnel are friendly and very thorough. They are not only efficient but swift and complete service in a timely manner. The dealership has a comfortable waiting area

Aug 19, 2020

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The service was very fast. The service department...

The service was very fast. The service department communicated what was going on and what the game plan was. Very nice and friendly staff. Add everything was covered under my warranty so no charge!

Aug 17, 2020

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Visited the Service Department for a repair to my Tiguan....

Visited the Service Department for a repair to my Tiguan. Amanda was very courteous and provided a realistic expectation of how long the repair would take. I also had an opportunity to meet the GM of the store (James). I will use Ray Brandt VW again for sure!

Aug 08, 2020

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Always Excellent Service

Best VW service in Louisiana. Always informative, kind and trustworthy. Can’t remember the parts person’s nice, but he was helpful, as well as the other service person who helped me find the Pelicans game while I waited. (Although would've been better with a W) Thank you!

Aug 04, 2020

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I did have an appointment but due to Covid-19 the wait...

I did have an appointment but due to Covid-19 the wait was going to be too long. Was able to reschedule and only had to wait an hour.

Jul 29, 2020

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Everyone here works together as a team! I was in an out!...

Everyone here works together as a team! I was in an out! Amanda and the rest of the staff are AMAZING To work with! Thank you!

Jul 29, 2020

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I was very pleased with the service I received on my...

I was very pleased with the service I received on my vehicle. I brought it in for the airbag recall and was informed that there were two other recalls of which I was unaware. Your team promptly took care of all issues and I was on my way in short order.

Jul 16, 2020

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Great service and a nice staff

As usual, my visit was quick and comfortable. I will always bring my car to your location. The staff is extremely helpful and I was very happy to see the woman who has helped me the last three times I have brought my car in.

Jul 15, 2020

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i believe her name was Amanda( small framed white lady)...

i believe her name was Amanda( small framed white lady) she sits at the first desk when you walk in side door she was fantastic. Very friendly and extremely helpful. Great asset to the company.

Jul 15, 2020

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I am always greeted quickly and professionally. I get an...

I am always greeted quickly and professionally. I get an estimated time for completion and the cost of services needed. The waiting are is clean and bright.

Jul 10, 2020

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Excellent service wonderful people work at ray Brandt...

Excellent service wonderful people work at ray Brandt Volkswagen and will recommend to everyone I know. The mechanics do their jobs well and always inspect everything on my vehicle

Jul 07, 2020

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I never have an issue when I bring my car in for service....

I never have an issue when I bring my car in for service. It is always returned to me in better condition than when I dropped it off. Amanda is great.

Jul 01, 2020

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Staff are always pleasant, service is quick and...

Staff are always pleasant, service is quick and efficient. Easy to make appointments and you don’t have to wait around. Quality, efficient service with great customer service

Jul 01, 2020

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Customer service has been very bad since it’s been under...

Customer service has been very bad since it’s been under new management in the service department. Will drive elsewhere for better service. I live on Westbank will drive to Metairie from now on. Amanda is very rude.

Jun 28, 2020

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A problem with motion detector

Amanda was very helpful and courteous and resolved issues quickly. Repairs were documented in bill as well as what was done to remedy all repairs.

Jun 27, 2020

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I can’t say enough about the service we have always...

I can’t say enough about the service we have always received from the service department. There has never been an issue. We have to drive from the country and sometimes wait 2-3 hours in the reception area which is comfortable for relaxing or conducting business. Thank you to the reception service personnel and mechanics.

Jun 27, 2020

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Amanda makes every visit enjoyable.She is always willing...

Amanda makes every visit enjoyable.She is always willing to help me get in and out, in a timely manner. She also scheduling my service appointments a breeze.

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James Gibson

James Gibson

General Manager
Dealership Experience 4 years 7 months
Recent Reviews

May 14, 2021

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Great customer service! Very helpful with selecting a...

Great customer service! Very helpful with selecting a vehicle and making sure I was comfortable with my purchase. Would definitely refer a friend to this dealership

May 13, 2021

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Amazing experience. Volkswagen Marrero Ray Brandt Auto...

Amazing experience. Volkswagen Marrero Ray Brandt Auto group rocks!! In and out in less than 3 hours. Aaron Kenner in Sales and James in Finance will definitely take care of your vehicle needs.

May 13, 2021

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The dealership was really friendly and help me with...

The dealership was really friendly and help me with priced of the vehicle and to have a smooth process with the purchase of the vehicle

May 05, 2021

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James Gibson was amazing and makes the process really...

James Gibson was amazing and makes the process really smooth. He goes above and beyond for his customers and tries to help as much as possible. Great service and they know their stuff. Everyone I came in contact with was amazing.

May 04, 2021

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The Dealership is a very positive and engaging atmosphere...

The Dealership is a very positive and engaging atmosphere it’s very clean and neat the personnel are very knowledgeable and experience salesman couldn’t ask for a better place to purchase a vehicle. Mr. Gibson came and Introduced himself to my husband and I he was very professional warm and pleasant.

Apr 29, 2021

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This was the best car buying experience. The sales team...

This was the best car buying experience. The sales team from the general manager to the salesperson, Aaron Kenner went above and beyond and definitely exceeded my expectations.

Apr 27, 2021

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Malcom Bridges was great to work with. He understood what...

Malcom Bridges was great to work with. He understood what I wanted in a vehicle, and ensured I received it. He was professional and patient through all of my questions/ concerns.

Apr 20, 2021

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Aston made my purchase so easy. I would recommend him to...

Aston made my purchase so easy. I would recommend him to anyone. I'm looking forward to doing business with him and referring him to my family and friends. Thanks Aston again.

Apr 09, 2021

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I literally looked at my Tiguan Rline online Sarday...

I literally looked at my Tiguan Rline online Sarday Evening. I spoke it into existence as I confirmed my appointment. Went in Monday Morning at 10am. Sealed the deal at 1ish. Malcolm and the staff are Fricken Excellence ya hear me. -DasAuto-

Apr 05, 2021

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I had a good experience at Ray Brandt Volkswagon,...

I had a good experience at Ray Brandt Volkswagon, Mr.Gibson was a really helpful manager who assisted us in all of our needs. However we were not able to get exactly the vehicle I wanted in time. But the Atlas I have I really LOVE.

Mar 29, 2021

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I went into the dealership to purchase a car Malcolm made...

I went into the dealership to purchase a car Malcolm made everything so easy and smooth all the staff at the dealership was very nice.

Mar 28, 2021

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I just bought a new Volkswagen Jetta at Ray Brandt VW in...

I just bought a new Volkswagen Jetta at Ray Brandt VW in Harvey. Malcolm Bridges, James Gibson and Brandon Baldassaro were very helpful! They made the process super smooth for me. I was in and out within 2 hours. I love my new ride!

Mar 04, 2021

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Everyone was helpful, courteous, and professional. The...

Everyone was helpful, courteous, and professional. The best experience I’ve ever had at a dealership. I would definitely go back if needed. Great Team.

Mar 02, 2021

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James Gibson, Malcolm Bridges, and Brandon Baldassaro...

James Gibson, Malcolm Bridges, and Brandon Baldassaro were amazing to deal with. They made the process of getting a new car very painless. They were patient and kind and I would buy another car from this dealership without hesitation.

Feb 16, 2021

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3mos,13dealerships, nonstop emails, and phone calls, but...

3mos,13dealerships, nonstop emails, and phone calls, but the one be email/phone call that made me feel safe was the consistency of Ashton/Aaron Outstanding young men 25 words can’t describe these young men and I won’t leave out Mr.James the Gm. I won’t ever forget this team♥️

Feb 13, 2021

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Very easy. Very flexible. Accommodating. Simplified...

Very easy. Very flexible. Accommodating. Simplified process. Appreciated the price match. Was very happy with the whole experience. No one was pushy and the whole process was completed within a few hours

Jan 13, 2021

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This is the second VW Atlas we have purchased from...

This is the second VW Atlas we have purchased from Malcolm... They stayed after hours to accommodate us... we will definitely be back for our future purchases

Jan 07, 2021

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Ashton was such a delight to work with. He was very...

Ashton was such a delight to work with. He was very patient, helpful and made sure I was kept updated with the process. I didn't have to spend long hours and my closing or signing process was less than an hour.

Jan 03, 2021

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James and Michael were awesome and helpful to work with...

James and Michael were awesome and helpful to work with in the purchase process. Easy to talk to and not pushy. I would definitely recommend!

Dec 29, 2020

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I had an amazing experience at Ray Brandt Volkswagen. I...

I had an amazing experience at Ray Brandt Volkswagen. I had no idea the variety of cars Volkswagen make. Mr.Gibson and Mr. Bridges are 5 star!

Dec 15, 2020

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James was very patient and kind. He made sure that...

James was very patient and kind. He made sure that everything was taken care off before I left. He was very helpful, thoughtful, and making sure that my needs were put first. It wasn’t just a sale for him you can tell he enjoy helping others and making sure we as customers are well satisfied. I would refer anyone to him and will be back in the future.

Dec 11, 2020

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Very happy with the service. Ashton Allen and James were...

Very happy with the service. Ashton Allen and James were very helpful. I told Ashton what I was looking for and he found the perfect suv for me :-)

Dec 10, 2020

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James & Ashton made this the best car buying experience...

James & Ashton made this the best car buying experience ever. I felt so special with them working around my schedule. My sparkling (literally the tires were glistening, lol) new vehicle was delivered to my driveway on my lunch break and the punctuality was impeccable. God is truly using these men!

Dec 09, 2020

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I just leased my second Volkswagen Tiguan from Ray Brandt...

I just leased my second Volkswagen Tiguan from Ray Brandt I returned because of the great experience I had three years ago. Well this experience exceeded the last. Malcolm Bridges who was my sales associate was very professional and attentive to my needs. He partnered with James Gibson (General Manger) to ensure that the deal I requested, became a reality. We achieved all of this online and on the phone within an hour. With Covid-19 as a concern for us all. Malcolm and James had all of my paperwork ready for me the following day. I was in and out of the dealership quickly and heading home in my new car. If you want a professional Volkswagen car buying or leasing experience. Give Malcolm and James a call. .

Nov 18, 2020

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I’m Beyond Happy Feeling so Blessed Thank you so much I...

I’m Beyond Happy Feeling so Blessed Thank you so much I really appreciated it James Gibson was awesome Thank you again for everything Feeling Blessed

Nov 02, 2020

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They started out nice then would not help solve the...

They started out nice then would not help solve the problem had to go back a second time and sat and waited for hours. Not helpful. Lost a sale as Iwas going to buy a new vehicle.

Oct 09, 2020

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Very kind and warm caring people. They walked me through...

Very kind and warm caring people. They walked me through every step and listened to what I wanted. Just like family👍🙏 Very satisfying experience. TY

Oct 09, 2020

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They really worked with me and what I wanted!! The...

They really worked with me and what I wanted!! The financial team really worked and explained everything to me. I didn’t have to wait along time for answers.

Oct 05, 2020

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Didn’t have my 1st or 2nd choice of exterior color, so I...

Didn’t have my 1st or 2nd choice of exterior color, so I went with my 3rd choice. That’s the reason I didn’t give 5 stars.

Sep 25, 2020

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Thanks Dan for working with me for 2 weeks before you...

Thanks Dan for working with me for 2 weeks before you found what I was looking for. See the Man Dan. He is the best

Sep 20, 2020

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I always have a great customer experience at Ray Brandt...

I always have a great customer experience at Ray Brandt VW. I am treated with respect and priority as a valued customer. Great job to the whole team.

Sep 16, 2020

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The GM James was great, he went above and beyond. I will...

The GM James was great, he went above and beyond. I will be a long term client! Malcolm was very helpful too! Thank you all!!!!

Sep 01, 2020

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Great experience. Everyone was super helpful and...

Great experience. Everyone was super helpful and knowledgeable about the product. The process was efficient and transparent. I would buy from them again. Thanks guys

Sep 01, 2020

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I went in knowing my limits and determined in what I was...

I went in knowing my limits and determined in what I was looking for. From the moment I walked in, Malcolm and James were more than accommodating. At no time did they make me feel pressured, and Malcolm went above and beyond to help me find exactly what I had come in for. James was able to work his magic and crunched some numbers to get me into the vehicle I never dreamed would be possible. Every encounter with the team at Ray Brandt Volkswagen is always a positive and pleasant experience.

Aug 17, 2020

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Visited the Service Department for a repair to my Tiguan....

Visited the Service Department for a repair to my Tiguan. Amanda was very courteous and provided a realistic expectation of how long the repair would take. I also had an opportunity to meet the GM of the store (James). I will use Ray Brandt VW again for sure!

Aug 07, 2020

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Very professional and knowledgeable. Everyone me feel...

Very professional and knowledgeable. Everyone me feel very comfortable with my first vehicle purchase. I would definitely recommend this location to my friends. Great service!

Jul 31, 2020

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Very friendly environment and staff. Salesman showed a...

Very friendly environment and staff. Salesman showed a variety options and didn't mind the bad weather! I had a wonderful experience and will suggest this dealership to others.

Jul 22, 2020

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My experience with Ray Brandt's Volkswagen was a 5 star...

My experience with Ray Brandt's Volkswagen was a 5 star experience my salesman was knowledgeable about what I wanted which made the process smooth from beginning to end

Jul 10, 2020

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Excellent service wonderful people work at ray Brandt...

Excellent service wonderful people work at ray Brandt Volkswagen and will recommend to everyone I know. The mechanics do their jobs well and always inspect everything on my vehicle

Jun 19, 2020

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Absolutely AMAZING! James and Daniel Smith went above and...

Absolutely AMAZING! James and Daniel Smith went above and beyond to make sure I got my dream car! James searched near and far to make sure I received everything I wanted in this car. He checked at locations world wide to make sure I didn’t settle for anything less than what I dreamed of. Daniel never left my side and stayed until my deal was signed sealed and delivered. He checked in early and stayed late to ensure I was completed satisfied. I received great deals on my purchase and when I drove off I felt like family. I highly recommend Ray Brandt VOLKSWAGON on Lapalco. With James as the leader this dealership will go far. James and Daniel are a huge asset to this business being a success! Thanks for everything!

Jun 12, 2020

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Love,love,love the customer service!! Very professional!!...

Love,love,love the customer service!! Very professional!! Made my experience very stress free.. My wife and I love our Atlas and appreciate the sales teams hard work

May 11, 2020

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Great business men ! Thanks so much for all the work you...

Great business men ! Thanks so much for all the work you guys put in for me ... I will definitely recommend others to this dealership... thanks so much !

May 09, 2020

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Great customer service! Mr. Gibson took care of all my...

Great customer service! Mr. Gibson took care of all my needs. Mr.Kim was also very nice and helpful. Would recommend to anyone interested in purchasing a vehicle.

May 09, 2020

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Made my car shopping very easy! Came in with one thing on...

Made my car shopping very easy! Came in with one thing on my mind because I didn’t think I had plenty options but left with something that I really like! Very great team!

May 09, 2020

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Today was my first day Actually purchasing a car from a...

Today was my first day Actually purchasing a car from a lot and James and his team work tremendously to help me find the perfect car that fits me thank you very much and I will recommend going to see these guys they are very professional

May 09, 2020

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Great services they explained and gave Ud different...

Great services they explained and gave Ud different financial options , which we really appreciated. to be able to purchase our new automobile. Thank you all for the service.

May 06, 2020

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This was the best auto purchasing experience I’ve had. It...

This was the best auto purchasing experience I’ve had. It was so good, we bought 2 vehicles, and will definitely visit Ray Brandt Volkswagen again.

May 06, 2020

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EXPENSIVE

I don't know why it cost 3 times as much as the normal price to change oil. And it took nearly 6 days to get my car back and you hand to order one of the pieces. It's a car that you carry you would think that you would have the piece.

May 03, 2020

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Everybody was friendly and helpful. The Sales lady was...

Everybody was friendly and helpful. The Sales lady was instrumental in putting me behind the wheel of the car I wanted by making it happen

Apr 24, 2020

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We had a great experience at the dealership on Saturday....

We had a great experience at the dealership on Saturday. All of our questions were answered and we didn’t feel pressured when leasing our 2 new vehicles.

Apr 24, 2020

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The sales and management team were very helpful and...

The sales and management team were very helpful and patient with my wife and myself. I appreciate everything and will be back in the future. Thanks

Apr 20, 2020

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Very professional,polite, comfortable just awesome!...

Very professional,polite, comfortable just awesome! Timely immediate attention service lady I think her name Amanda I will return in the future, I will share my experience with everyone

Apr 17, 2020

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Mr James made purchasing our Tiguan painless...with...

Mr James made purchasing our Tiguan painless...with COVID-19 and the stay at home orders in place, visiting the showroom was not an option, but we negotiated numbers over the phone, and not only did Mr James get all the paperwork in order, and deliver it to our home, he also waited for us to sign the necessary docs, all of it took place with zero contact, as we delivered the papers back & forth thru our mail slot. A stellar effort by Mr James!

Apr 07, 2020

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The staff was very accommodating during these strange...

The staff was very accommodating during these strange times. They allowed me to purchase my car over the phone and delivered it to me at work! The purchase experience was very smooth compared to my previous car buying experiences and i would recommend ray Brandt to anyone.

Mar 27, 2020

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headlight out

went in to get my headlight fixed. the 2 people i dealt with were very nice and i was in and out quickly. 2nd time i've been here and both times i was satisfied.

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Devin Johnson

Devin Johnson

Service Advisor
Dealership Experience 2 years 3 months
Recent Reviews

May 12, 2021

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I didn’t wait long, about under an hour and explained my...

I didn’t wait long, about under an hour and explained my recall and other issues I may need to be concerned about in the future.

May 05, 2021

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I was told if I came in the next day early by 8:00 am, I...

I was told if I came in the next day early by 8:00 am, I would be sooner in line. It still took 2.5 hours for one simple oil change. Noone ever updated me on my progress or why.

May 05, 2021

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Devin was very nice and helpful. He took good care of me....

Devin was very nice and helpful. He took good care of me. He made the service request easy. He messaged me after I dropped off the vehicle, and he gave me updates as he had them.

May 05, 2021

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Ray Brandt Volkswagen dealership has a top customer...

Ray Brandt Volkswagen dealership has a top customer service and great technician. I recommend this dealer to everyone that is looking for a work done right.

Apr 29, 2021

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Great with getting the problem fixed Amanda and Devin was...

Great with getting the problem fixed Amanda and Devin was great iat was a pleasure in doing business with them very pleasant doing business with them.

Apr 26, 2021

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Quick and easy service performing an oil change and...

Quick and easy service performing an oil change and maintenance, as well as diagnosis of another issue. Devin and Amanda were friendly, professional, and communicated well.

Apr 19, 2021

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My experience was not the best but it wasn't the worst....

My experience was not the best but it wasn't the worst. My car is still making the noise even after being serviced. Amanda and Devin was very helpful, they pointed out some information I didn't know about my warranty which is saving me some money.

Apr 14, 2021

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Great service... Reasonable timing and they were willing...

Great service... Reasonable timing and they were willing to answer any questions that I had. Employees were great at servicing my vehicle and I would recommend them to anyone.

Apr 02, 2021

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As always fast courteous and left me completely satisfied...

As always fast courteous and left me completely satisfied your staff is very friendly and efficient. The show room is always clean as well as the bathrooms unlike your competitors I appreciate the extra effort y’all go through

Mar 23, 2021

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Helpful, courteous and professional staff, will continue...

Helpful, courteous and professional staff, will continue bringing my vehicles there. Thank you for your fast and friendly service. Waiting area was well kept and clean.

Mar 19, 2021

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Great staff and service!!! Everyone I spoke to was...

Great staff and service!!! Everyone I spoke to was firendly and very helpful. My car was ready on time & I will definitely be back next time I need anything!

Mar 09, 2021

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Very satisfied with the service. The Staff is very...

Very satisfied with the service. The Staff is very professional. My vehicle was ready at the time promised. The prices are very reasonable. Highly recommend!

Mar 05, 2021

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Devin was very friendly, accommodating and professional....

Devin was very friendly, accommodating and professional. Although we chose not to invest the money to repair the vehicle at this time because of its age, we do still have the vehicle and are considering repairing it. It's in very good condition.

Mar 02, 2021

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Great service! Was in and out in no time, the mechanic...

Great service! Was in and out in no time, the mechanic was friendly and walked me through and showed me what was wrong with my car. Will definitely be back!

Feb 10, 2021

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I originally was having my car serviced with Walker VW,...

I originally was having my car serviced with Walker VW, then Amanda moved to this dealership and I followed her so my VW would be taken care of correctly. Great service team! Love having my car serviced just to chat with this team!

Jan 29, 2021

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Great Service Team, the low pressure on my tire was...

Great Service Team, the low pressure on my tire was coming on I had the tire replacement they replaced the tire. very helpful service department.

Jan 13, 2021

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HAD A REPAIR DONE ON MY NEW ATLAS. GREAT EXPERIENCE. MIKE...

HAD A REPAIR DONE ON MY NEW ATLAS. GREAT EXPERIENCE. MIKE LOMBARDINO IS DEF THE REASON I GET MY VEHICLE SERVICED HERE. I HOPE HE DOESNT EVER RETIRE AS HE APPEARS TO BE UP IN AGE.

Jan 13, 2021

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Amanda met me at the door and made me feel very...

Amanda met me at the door and made me feel very comfortable. It was just a service but for my first visit, RB VW was great.

Dec 29, 2020

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I had an amazing experience at Ray Brandt Volkswagen. I...

I had an amazing experience at Ray Brandt Volkswagen. I had no idea the variety of cars Volkswagen make. Mr.Gibson and Mr. Bridges are 5 star!

Nov 26, 2020

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Had Passat towed from a auto transport carrier after ECU...

Had Passat towed from a auto transport carrier after ECU was toasted by jumping battery. Brandt service took care of the problems & got the car back to me.

Nov 14, 2020

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Always helpful and friendly. Comfortable waiting area,...

Always helpful and friendly. Comfortable waiting area, honest and exceptional service. I love my VW Atlas and plan to purchase another one when my lease is up.

Nov 04, 2020

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Very friendly. Everyone in the service department was...

Very friendly. Everyone in the service department was very knowledgeable about my car. The sales rep. Was also knowledgeable about the cars on the lot.

Oct 25, 2020

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Very nice service until I bought a car. The lady on the...

Very nice service until I bought a car. The lady on the phone was very rude and didn’t care that I had my car towed for days. Manager was also very belligerent. Surprised at the level of service from a reputable company like VW. Protect the brand and your customers please.

Oct 23, 2020

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The staff is great Kim Prout, Amanda, and Devin very...

The staff is great Kim Prout, Amanda, and Devin very professional and helpful. They work diligently to satisfy the customers by providing service in a timely manner.

Oct 16, 2020

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I was greeted outside by Devin with a good morning to...

I was greeted outside by Devin with a good morning to have my car serviced. Quick and efficient so I was in and out quickly to get to work.

Sep 26, 2020

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Fabulous customer service!! Mike,Devin and Amanda was...

Fabulous customer service!! Mike,Devin and Amanda was Amazing. Wait time was unexpected. Car was taken good care of. And i was explain very well about everything that needed too be done with my car! Thanks Devin for your great customer service.

Sep 17, 2020

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Great service! I said great service and don't give the...

Great service! I said great service and don't give the customer a minimum of 25 words because it's not about the word count but the message behind it within the content. Sometimes less is best!

Sep 11, 2020

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My advisor, Devon Johnson was the most wonderful person...

My advisor, Devon Johnson was the most wonderful person you could ever work with! He is great with communication and works the best deal possible! 100/10 recommendation!

Sep 07, 2020

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Yearly service was easy and as expected. I left the car...

Yearly service was easy and as expected. I left the car at my choice. Deven greeted me and took it from there. He texted me his contact info and took it from there.

Aug 27, 2020

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This dealership is always ready and accommodating with...

This dealership is always ready and accommodating with quick service upon arrival. Amanda and the team ALWAYS show professionalism - hospitality & impeccable service. They Truly treat you like "Family" Thank you for all you do - you are Appreciated!!!!!

Aug 21, 2020

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Service personnel are friendly and very thorough. They...

Service personnel are friendly and very thorough. They are not only efficient but swift and complete service in a timely manner. The dealership has a comfortable waiting area

Aug 19, 2020

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The service was very fast. The service department...

The service was very fast. The service department communicated what was going on and what the game plan was. Very nice and friendly staff. Add everything was covered under my warranty so no charge!

Jul 30, 2020

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The service advisor was extremely cordial and...

The service advisor was extremely cordial and professional. Repairs were completed within 2 hours and my vehicle was ready for pickup. I am pleased with the outcome and having no further issues at this time. Thank you.

Jul 29, 2020

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I was very pleased with the service I received on my...

I was very pleased with the service I received on my vehicle. I brought it in for the airbag recall and was informed that there were two other recalls of which I was unaware. Your team promptly took care of all issues and I was on my way in short order.

Jul 28, 2020

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Greg & Tom

Lost a great team when you lost Greg & Tom. They really understood the value of a loyal customer and how to keep their customers coming back.

Jul 15, 2020

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I am always greeted quickly and professionally. I get an...

I am always greeted quickly and professionally. I get an estimated time for completion and the cost of services needed. The waiting are is clean and bright.

Jul 10, 2020

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Excellent service wonderful people work at ray Brandt...

Excellent service wonderful people work at ray Brandt Volkswagen and will recommend to everyone I know. The mechanics do their jobs well and always inspect everything on my vehicle

Jul 03, 2020

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Great Customer Service

Devin greeted me at my car as I drove up. I was concerned that a tire light had come on and was thinking the worst. Devin assured me that they would take care of it. The waiting room was sanitized for covid and seating was spaced. The car was completely checked out. Devin was knowledgeable and thorough and the problem was taken care of no charge to me. I was acknowledged by others making sure I was comfortable waiting and at the same time maintaining social distancing. My first volkswagen and first Ray Brandt experience. It's been 8 months and I'm loving it.

Jul 01, 2020

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Customer service has been very bad since it’s been under...

Customer service has been very bad since it’s been under new management in the service department. Will drive elsewhere for better service. I live on Westbank will drive to Metairie from now on. Amanda is very rude.

Jun 30, 2020

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A a a a a a a a a a a a a a a a a a a a a a a a a a a ...

A a a a a a a a a a a a a a a a a a a a a a a a a a a

Jun 30, 2020

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I enjoyed the ease and speed it took to get my new Atlas....

I enjoyed the ease and speed it took to get my new Atlas. Daniel my Sales person was the best. Oh and thanks for the gifts.

Jun 27, 2020

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I can’t say enough about the service we have always...

I can’t say enough about the service we have always received from the service department. There has never been an issue. We have to drive from the country and sometimes wait 2-3 hours in the reception area which is comfortable for relaxing or conducting business. Thank you to the reception service personnel and mechanics.

Jun 27, 2020

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Devin was very efficient and knowledgeable. The service...

Devin was very efficient and knowledgeable. The service was fast and reliable. Special thanks to the service dept.! My car is back to running as smooth as ever.

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Malcolm Bridges

Malcolm Bridges

Sales and Leasing Consultant

30 Reviews
Certified
Contact Me
Dealership Experience 1 years 10 months
Industry Experience 1 years 10 months
Recent Reviews

May 09, 2021

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Malcom was a pleasure to work with. The customer service...

Malcom was a pleasure to work with. The customer service was outstanding and he made it easy to purchase a vehicle. Thank you for the great service and will highly recommend coming to see Malcom and rest of ray brandt volkswagen staff .

May 07, 2021

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Malcom made my purcase experience so easy. He is very...

Malcom made my purcase experience so easy. He is very professional and will find you exactly what you are asking for in a vehicle. He is a great salesman and a I would recommend him to family and friends.

May 06, 2021

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Malcolm was a pleasure to work with. He made the...

Malcolm was a pleasure to work with. He made the purchase of my wife’s 2021 Atlas seem less. Not only did he make the numbers work as I requested, he delivered the vehicle and I signed all the paperwork, in the vehicle in front of my home! Highly recommended. Thanks again, Malcolm!

May 05, 2021

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James Gibson was amazing and makes the process really...

James Gibson was amazing and makes the process really smooth. He goes above and beyond for his customers and tries to help as much as possible. Great service and they know their stuff. Everyone I came in contact with was amazing.

May 04, 2021

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Great customer service! We were in and out. Malcolm made...

Great customer service! We were in and out. Malcolm made this such a great experience for me. Highly recommend him for your car buying needs!

May 04, 2021

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Loved everything his service for the first time when test...

Loved everything his service for the first time when test driving the car he explained what everything was in the car and how to work it

Apr 27, 2021

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Malcom Bridges was great to work with. He understood what...

Malcom Bridges was great to work with. He understood what I wanted in a vehicle, and ensured I received it. He was professional and patient through all of my questions/ concerns.

Apr 11, 2021

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Loved every step of the way working with Malcolm! Highly...

Loved every step of the way working with Malcolm! Highly recommend!! Very helpful with the purchase of our new Volkswagen Atlas! We love our new car

Apr 09, 2021

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I literally looked at my Tiguan Rline online Sarday...

I literally looked at my Tiguan Rline online Sarday Evening. I spoke it into existence as I confirmed my appointment. Went in Monday Morning at 10am. Sealed the deal at 1ish. Malcolm and the staff are Fricken Excellence ya hear me. -DasAuto-

Apr 06, 2021

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Great Direction fast and to the point! Very helpful work...

Great Direction fast and to the point! Very helpful work well encouraging well groomed definitely very helpful and I’m happy and satisfied with service.

Mar 29, 2021

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I went into the dealership to purchase a car Malcolm made...

I went into the dealership to purchase a car Malcolm made everything so easy and smooth all the staff at the dealership was very nice.

Mar 28, 2021

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I just bought a new Volkswagen Jetta at Ray Brandt VW in...

I just bought a new Volkswagen Jetta at Ray Brandt VW in Harvey. Malcolm Bridges, James Gibson and Brandon Baldassaro were very helpful! They made the process super smooth for me. I was in and out within 2 hours. I love my new ride!

Mar 18, 2021

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My experience with Malcolm and the team was honest and...

My experience with Malcolm and the team was honest and worry free! I purchased a 2021 Atlas Cross Sport. I’m happy I contacted from Biloxi MS.

Mar 04, 2021

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Everyone was helpful, courteous, and professional. The...

Everyone was helpful, courteous, and professional. The best experience I’ve ever had at a dealership. I would definitely go back if needed. Great Team.

Mar 02, 2021

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James Gibson, Malcolm Bridges, and Brandon Baldassaro...

James Gibson, Malcolm Bridges, and Brandon Baldassaro were amazing to deal with. They made the process of getting a new car very painless. They were patient and kind and I would buy another car from this dealership without hesitation.

Jan 13, 2021

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Professional, straight to the point! Told him what I...

Professional, straight to the point! Told him what I wanted & in less than a hour the paperwork was wrapping up! Starting off the new year correctly by riding off in a 2021 thanks to this man. Highly recommend!

Jan 13, 2021

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This is the second VW Atlas we have purchased from...

This is the second VW Atlas we have purchased from Malcolm... They stayed after hours to accommodate us... we will definitely be back for our future purchases

Dec 29, 2020

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I had an amazing experience at Ray Brandt Volkswagen. I...

I had an amazing experience at Ray Brandt Volkswagen. I had no idea the variety of cars Volkswagen make. Mr.Gibson and Mr. Bridges are 5 star!

Dec 09, 2020

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I just leased my second Volkswagen Tiguan from Ray Brandt...

I just leased my second Volkswagen Tiguan from Ray Brandt I returned because of the great experience I had three years ago. Well this experience exceeded the last. Malcolm Bridges who was my sales associate was very professional and attentive to my needs. He partnered with James Gibson (General Manger) to ensure that the deal I requested, became a reality. We achieved all of this online and on the phone within an hour. With Covid-19 as a concern for us all. Malcolm and James had all of my paperwork ready for me the following day. I was in and out of the dealership quickly and heading home in my new car. If you want a professional Volkswagen car buying or leasing experience. Give Malcolm and James a call. .

Nov 28, 2020

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I am beyond satisfied with my first new car purchase....

I am beyond satisfied with my first new car purchase. Malcolm was very helpful, patient & professional. He walked me through the process & answered all questions & concerns. I highly recommend a visit to see him for your next purchase.

Nov 18, 2020

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I’m Beyond Happy Feeling so Blessed Thank you so much I...

I’m Beyond Happy Feeling so Blessed Thank you so much I really appreciated it James Gibson was awesome Thank you again for everything Feeling Blessed

Oct 15, 2020

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Prompt service upon request fir a refund on service that...

Prompt service upon request fir a refund on service that took place in Canada! Volkswagen Headquarters directed us to Ray Brandtvznd they took good care of us!

Sep 22, 2020

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We had a very great time @ Ray Brandt Volkswagon...

We had a very great time @ Ray Brandt Volkswagon Dealership while shopping for our vehicle. Mr. Malcolm Bridges was very calm and easy to work. He had good patience. Again, THANKS so very much. BE BLESSED Mrs. Ada W. Parker

Sep 20, 2020

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I always have a great customer experience at Ray Brandt...

I always have a great customer experience at Ray Brandt VW. I am treated with respect and priority as a valued customer. Great job to the whole team.

Sep 20, 2020

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Malcom was very friendly and helpful! Dedicated and and a...

Malcom was very friendly and helpful! Dedicated and and a pleasure to work with. The overall experience was wonderful and glad we made the right choice!

Sep 16, 2020

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The GM James was great, he went above and beyond. I will...

The GM James was great, he went above and beyond. I will be a long term client! Malcolm was very helpful too! Thank you all!!!!

Sep 01, 2020

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Great experience. Everyone was super helpful and...

Great experience. Everyone was super helpful and knowledgeable about the product. The process was efficient and transparent. I would buy from them again. Thanks guys

Sep 01, 2020

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I went in knowing my limits and determined in what I was...

I went in knowing my limits and determined in what I was looking for. From the moment I walked in, Malcolm and James were more than accommodating. At no time did they make me feel pressured, and Malcolm went above and beyond to help me find exactly what I had come in for. James was able to work his magic and crunched some numbers to get me into the vehicle I never dreamed would be possible. Every encounter with the team at Ray Brandt Volkswagen is always a positive and pleasant experience.

Jul 10, 2020

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Excellent service wonderful people work at ray Brandt...

Excellent service wonderful people work at ray Brandt Volkswagen and will recommend to everyone I know. The mechanics do their jobs well and always inspect everything on my vehicle

Mar 27, 2020

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headlight out

went in to get my headlight fixed. the 2 people i dealt with were very nice and i was in and out quickly. 2nd time i've been here and both times i was satisfied.

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Mike Lombardino

Mike Lombardino

Service Manager
Dealership Experience 4 years
Recent Reviews

May 13, 2021

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Amazing experience. Volkswagen Marrero Ray Brandt Auto...

Amazing experience. Volkswagen Marrero Ray Brandt Auto group rocks!! In and out in less than 3 hours. Aaron Kenner in Sales and James in Finance will definitely take care of your vehicle needs.

Apr 29, 2021

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Great with getting the problem fixed Amanda and Devin was...

Great with getting the problem fixed Amanda and Devin was great iat was a pleasure in doing business with them very pleasant doing business with them.

Apr 14, 2021

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Great service... Reasonable timing and they were willing...

Great service... Reasonable timing and they were willing to answer any questions that I had. Employees were great at servicing my vehicle and I would recommend them to anyone.

Apr 14, 2021

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Amanda is a great Service Advisor and recommends what is...

Amanda is a great Service Advisor and recommends what is necessary and not what is most profitable. This VW Dealership rocks and treats customer satisfaction as the priority.

Apr 02, 2021

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As always fast courteous and left me completely satisfied...

As always fast courteous and left me completely satisfied your staff is very friendly and efficient. The show room is always clean as well as the bathrooms unlike your competitors I appreciate the extra effort y’all go through

Mar 19, 2021

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Great staff and service!!! Everyone I spoke to was...

Great staff and service!!! Everyone I spoke to was firendly and very helpful. My car was ready on time & I will definitely be back next time I need anything!

Mar 09, 2021

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Very satisfied with the service. The Staff is very...

Very satisfied with the service. The Staff is very professional. My vehicle was ready at the time promised. The prices are very reasonable. Highly recommend!

Feb 10, 2021

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I originally was having my car serviced with Walker VW,...

I originally was having my car serviced with Walker VW, then Amanda moved to this dealership and I followed her so my VW would be taken care of correctly. Great service team! Love having my car serviced just to chat with this team!

Jan 13, 2021

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HAD A REPAIR DONE ON MY NEW ATLAS. GREAT EXPERIENCE. MIKE...

HAD A REPAIR DONE ON MY NEW ATLAS. GREAT EXPERIENCE. MIKE LOMBARDINO IS DEF THE REASON I GET MY VEHICLE SERVICED HERE. I HOPE HE DOESNT EVER RETIRE AS HE APPEARS TO BE UP IN AGE.

Nov 26, 2020

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Had Passat towed from a auto transport carrier after ECU...

Had Passat towed from a auto transport carrier after ECU was toasted by jumping battery. Brandt service took care of the problems & got the car back to me.

Oct 25, 2020

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Very nice service until I bought a car. The lady on the...

Very nice service until I bought a car. The lady on the phone was very rude and didn’t care that I had my car towed for days. Manager was also very belligerent. Surprised at the level of service from a reputable company like VW. Protect the brand and your customers please.

Sep 26, 2020

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Fabulous customer service!! Mike,Devin and Amanda was...

Fabulous customer service!! Mike,Devin and Amanda was Amazing. Wait time was unexpected. Car was taken good care of. And i was explain very well about everything that needed too be done with my car! Thanks Devin for your great customer service.

Sep 22, 2020

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Got a call from the manager , He listen to my concerns...

Got a call from the manager , He listen to my concerns an made it right . I’m Please with the out come and they will continue to get my business

Sep 19, 2020

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Not the best service I have received from you guys. The...

Not the best service I have received from you guys. The vehicle service was good, just I had a problem with the Customer Service. TY

Aug 27, 2020

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This dealership is always ready and accommodating with...

This dealership is always ready and accommodating with quick service upon arrival. Amanda and the team ALWAYS show professionalism - hospitality & impeccable service. They Truly treat you like "Family" Thank you for all you do - you are Appreciated!!!!!

Aug 21, 2020

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Service personnel are friendly and very thorough. They...

Service personnel are friendly and very thorough. They are not only efficient but swift and complete service in a timely manner. The dealership has a comfortable waiting area

Aug 06, 2020

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Excellent service department! Shout out to Robert,...

Excellent service department! Shout out to Robert, Master Technician and Mike , Service Manager for problem solving our new car issues! If we have any other car issues, we'll bring it to this VW dealership! And, we'll recommend this dealership service department to others.

Jul 29, 2020

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I was very pleased with the service I received on my...

I was very pleased with the service I received on my vehicle. I brought it in for the airbag recall and was informed that there were two other recalls of which I was unaware. Your team promptly took care of all issues and I was on my way in short order.

Jul 10, 2020

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Excellent service wonderful people work at ray Brandt...

Excellent service wonderful people work at ray Brandt Volkswagen and will recommend to everyone I know. The mechanics do their jobs well and always inspect everything on my vehicle

Jul 01, 2020

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Customer service has been very bad since it’s been under...

Customer service has been very bad since it’s been under new management in the service department. Will drive elsewhere for better service. I live on Westbank will drive to Metairie from now on. Amanda is very rude.

Jun 27, 2020

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I can’t say enough about the service we have always...

I can’t say enough about the service we have always received from the service department. There has never been an issue. We have to drive from the country and sometimes wait 2-3 hours in the reception area which is comfortable for relaxing or conducting business. Thank you to the reception service personnel and mechanics.

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Michael Vincent

Michael Vincent

Sales and Leasing Consultant
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Dealership Experience 2 years 8 months
Recent Reviews

Jan 29, 2021

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I was very happy with the service and the cooperation...

I was very happy with the service and the cooperation from the salesman. I will have this vehicle for a very long time so I will expect it shall last as long as I need it to! 😇

Jan 03, 2021

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James and Michael were awesome and helpful to work with...

James and Michael were awesome and helpful to work with in the purchase process. Easy to talk to and not pushy. I would definitely recommend!

Oct 26, 2020

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Michael Vincent and Kim Prout are great guys they knows...

Michael Vincent and Kim Prout are great guys they knows how to make you feel relax and at home, I recommend these two anytime, they are very patient as well.

Oct 15, 2020

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Prompt service upon request fir a refund on service that...

Prompt service upon request fir a refund on service that took place in Canada! Volkswagen Headquarters directed us to Ray Brandtvznd they took good care of us!

Oct 09, 2020

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Very kind and warm caring people. They walked me through...

Very kind and warm caring people. They walked me through every step and listened to what I wanted. Just like family👍🙏 Very satisfying experience. TY

Sep 16, 2020

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The GM James was great, he went above and beyond. I will...

The GM James was great, he went above and beyond. I will be a long term client! Malcolm was very helpful too! Thank you all!!!!

Sep 01, 2020

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Great experience. Everyone was super helpful and...

Great experience. Everyone was super helpful and knowledgeable about the product. The process was efficient and transparent. I would buy from them again. Thanks guys

Aug 07, 2020

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Everyone at the dealership was very nice and helpful.

excellent place to buy from, Michael did an awesome job explaining the vehicle to me the test was great. any question i had he answer them for me. would recommend him to sell to my friends.

Aug 07, 2020

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Very professional and knowledgeable. Everyone me feel...

Very professional and knowledgeable. Everyone me feel very comfortable with my first vehicle purchase. I would definitely recommend this location to my friends. Great service!

Jul 22, 2020

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My experience with Ray Brandt's Volkswagen was a 5 star...

My experience with Ray Brandt's Volkswagen was a 5 star experience my salesman was knowledgeable about what I wanted which made the process smooth from beginning to end

Jul 10, 2020

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Excellent service wonderful people work at ray Brandt...

Excellent service wonderful people work at ray Brandt Volkswagen and will recommend to everyone I know. The mechanics do their jobs well and always inspect everything on my vehicle

May 20, 2020

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Well pleased .

Went for oil change and tire rotation , dealership was clean and had fresh coffee and donuts ! Work was done in a timely manner and they washed the car.

May 09, 2020

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Great services they explained and gave Ud different...

Great services they explained and gave Ud different financial options , which we really appreciated. to be able to purchase our new automobile. Thank you all for the service.

May 06, 2020

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This was the best auto purchasing experience I’ve had. It...

This was the best auto purchasing experience I’ve had. It was so good, we bought 2 vehicles, and will definitely visit Ray Brandt Volkswagen again.

Apr 24, 2020

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The sales and management team were very helpful and...

The sales and management team were very helpful and patient with my wife and myself. I appreciate everything and will be back in the future. Thanks

Apr 23, 2020

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Always Good customer service whenever I visit Volkswagen...

Always Good customer service whenever I visit Volkswagen on the West Bank. I would recommend them for all of my services in the future! Thanks

Apr 20, 2020

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Very professional,polite, comfortable just awesome!...

Very professional,polite, comfortable just awesome! Timely immediate attention service lady I think her name Amanda I will return in the future, I will share my experience with everyone

Apr 07, 2020

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Really liked the way everybodty was so nice. Never know...

Really liked the way everybodty was so nice. Never know how nice people could be. In times like these we should all pull together like family. Well that's the way I felt at the dealership. Thanks!!#

Mar 27, 2020

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headlight out

went in to get my headlight fixed. the 2 people i dealt with were very nice and i was in and out quickly. 2nd time i've been here and both times i was satisfied.

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Ashton Allen

Ashton Allen

Sales and Leasing Consultant
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Dealership Experience 1 years 11 months
Recent Reviews

May 04, 2021

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The Dealership is a very positive and engaging atmosphere...

The Dealership is a very positive and engaging atmosphere it’s very clean and neat the personnel are very knowledgeable and experience salesman couldn’t ask for a better place to purchase a vehicle. Mr. Gibson came and Introduced himself to my husband and I he was very professional warm and pleasant.

Apr 25, 2021

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Aaron was wonderful to work with! He took his time with...

Aaron was wonderful to work with! He took his time with us and was super patient! He made this process so easy! I Loved it!

Apr 20, 2021

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Aston made my purchase so easy. I would recommend him to...

Aston made my purchase so easy. I would recommend him to anyone. I'm looking forward to doing business with him and referring him to my family and friends. Thanks Aston again.

Apr 09, 2021

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I literally looked at my Tiguan Rline online Sarday...

I literally looked at my Tiguan Rline online Sarday Evening. I spoke it into existence as I confirmed my appointment. Went in Monday Morning at 10am. Sealed the deal at 1ish. Malcolm and the staff are Fricken Excellence ya hear me. -DasAuto-

Mar 03, 2021

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Growing family needed a bigger car. Ashton and Brandon...

Growing family needed a bigger car. Ashton and Brandon made it fast and easy to get in our new car. Thank you again for everything

Feb 16, 2021

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3mos,13dealerships, nonstop emails, and phone calls, but...

3mos,13dealerships, nonstop emails, and phone calls, but the one be email/phone call that made me feel safe was the consistency of Ashton/Aaron Outstanding young men 25 words can’t describe these young men and I won’t leave out Mr.James the Gm. I won’t ever forget this team♥️

Jan 07, 2021

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Ashton was such a delight to work with. He was very...

Ashton was such a delight to work with. He was very patient, helpful and made sure I was kept updated with the process. I didn't have to spend long hours and my closing or signing process was less than an hour.

Dec 18, 2020

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My experience was great, very smooth transaction. Ashton...

My experience was great, very smooth transaction. Ashton and kim were very helpful in informing me about the new vehicle. Overall great experience I would recommend them to everyone.

Dec 11, 2020

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Very happy with the service. Ashton Allen and James were...

Very happy with the service. Ashton Allen and James were very helpful. I told Ashton what I was looking for and he found the perfect suv for me :-)

Dec 10, 2020

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James & Ashton made this the best car buying experience...

James & Ashton made this the best car buying experience ever. I felt so special with them working around my schedule. My sparkling (literally the tires were glistening, lol) new vehicle was delivered to my driveway on my lunch break and the punctuality was impeccable. God is truly using these men!

Nov 07, 2020

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Kim Prout and Ashton Allen are my top guys! They are...

Kim Prout and Ashton Allen are my top guys! They are very professional and friendly! Kim sold me a Volkswagen Passat back in 2018 and Ashton helped me this year with services. I highly recommend shopping for a new car at Ray Brandt Volkswagen!

Oct 26, 2020

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This is the best place Price is good ,friendly service. I...

This is the best place Price is good ,friendly service. I will definitely recommend this place. They are way better then Walker VW sorry had to say it 😊

Oct 15, 2020

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Prompt service upon request fir a refund on service that...

Prompt service upon request fir a refund on service that took place in Canada! Volkswagen Headquarters directed us to Ray Brandtvznd they took good care of us!

Oct 05, 2020

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Didn’t have my 1st or 2nd choice of exterior color, so I...

Didn’t have my 1st or 2nd choice of exterior color, so I went with my 3rd choice. That’s the reason I didn’t give 5 stars.

Sep 01, 2020

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Great experience. Everyone was super helpful and...

Great experience. Everyone was super helpful and knowledgeable about the product. The process was efficient and transparent. I would buy from them again. Thanks guys

Jul 10, 2020

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Excellent service wonderful people work at ray Brandt...

Excellent service wonderful people work at ray Brandt Volkswagen and will recommend to everyone I know. The mechanics do their jobs well and always inspect everything on my vehicle

Mar 27, 2020

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headlight out

went in to get my headlight fixed. the 2 people i dealt with were very nice and i was in and out quickly. 2nd time i've been here and both times i was satisfied.

Feb 26, 2020

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Ashton Allen and Daniel Smith were very good. Daniel knew...

Ashton Allen and Daniel Smith were very good. Daniel knew exactly what I wanted and he made it happen. I will definitely be back to service my vehicle.

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Brandon Baldassaro

Brandon Baldassaro

Finance Manager

15 Reviews
Certified
Recent Reviews

May 14, 2021

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The staff here is extremely polite, helpful &...

The staff here is extremely polite, helpful & knowledgeable. I had a great experience purchasing my first vehicle with their help along the way. Highly recommend!

May 14, 2021

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Great customer service! Very helpful with selecting a...

Great customer service! Very helpful with selecting a vehicle and making sure I was comfortable with my purchase. Would definitely refer a friend to this dealership

May 13, 2021

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The dealership was really friendly and help me with...

The dealership was really friendly and help me with priced of the vehicle and to have a smooth process with the purchase of the vehicle

May 10, 2021

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Kermit was the best I going to make sure I let friends go...

Kermit was the best I going to make sure I let friends go him if they need a new car or suv. Thanks Kermit for making this the best suv buying experience.

May 05, 2021

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James Gibson was amazing and makes the process really...

James Gibson was amazing and makes the process really smooth. He goes above and beyond for his customers and tries to help as much as possible. Great service and they know their stuff. Everyone I came in contact with was amazing.

May 04, 2021

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The Dealership is a very positive and engaging atmosphere...

The Dealership is a very positive and engaging atmosphere it’s very clean and neat the personnel are very knowledgeable and experience salesman couldn’t ask for a better place to purchase a vehicle. Mr. Gibson came and Introduced himself to my husband and I he was very professional warm and pleasant.

May 04, 2021

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