Customer Testimonials
I was there early and Amanda greeted me right away and saw to it that my Passat made it back to the Service department immediately. The service was promptly and efficiently done and I was on my way after only a short wait.
Malcom and Brandon was awesome. The paperwork went quick and they were very professional. Awesome job guys
They are some great people over there especially James!!! Was y there no time Thsnks
Malcolm and everyone at Ray Brandt was awesome! Will definitely be back! Good deals! Awesome service!
They service department was very helpful, and got my vehicle in and repaired much quicker than I had expected!
I like the work but Amanda is excellent in taking care of her customer.She get an A
My trusty Jetta wagon (diesel) kept dying on me. It was confusing since the battery kept testing fine. We brought it in, they tracked down the underlying issue and got me back to loving my car again. Lots of communication, and Amanda was amazing as usual!
THE SERVICE DEPT. IS AWESOME AND VERY KNOWLEDGEABLE! I am so happy I went there!
Hassle free and took minimum time. Sales rep was knowledgeable and answered all of our questions.
Very clean and everyone is very friendly and helpful , will definitely refer others to this dealership . Malcolm Bridges was my salesman. He went above and beyond to make sure I was in the vehicle I wanted to be in without extra pressure making my experience very pleasant. Thanks to him and the other guys on the team I’m in my dream car !
He was so friendly and knowledgeable! He really made my car buying experience a great time!
I had the pleasure of being assisted by a young man named Aaron Kenner. He made the process swift, smooth, stress free, and easy! I could not have asked for a better salesman to help me find what I needed. I highly recommend Aaron Kenner and this dealership!
Aaron was very knowledgeable, he showed he cares for his customer. Great car buying experience!
Great Experience and customer service, really went above and beyond to satisfy customer concerns and needs.
Everyone in the service dept is just super! I’m always treated great with great service.
Great dealership! I would highly recommend Aaron. Very knowledgeable and made the car buying experience very easy.
Car was ready in a few hours. Fast and easy. Service department is the best.
One of the best car shopping experience I have had. Mr Aaron showed true concern
Amanda is very friendly and knowledgeable. She is a great asset to your Company. Great customer sevice!
Amanda was very helpful and informative. She was able to explain the services to me and quickly fixed any issues I had.
Kermit was very helpful and informed about the vehicles and options. He never once made me feel pressured! Very pleasant experience
Quick in and out, communication excellent, job done without any problems, everyone very friendly. Thanks
Wonderful customer service the staff members Kermit and Brandon was very helpful through the process. They made sure I had everything I needed and more! I would most definitely come back again..
I have never had a problem dealing with this company. The service is great and people very helpful and patient. The ones that work the service are as nice as they can be.
Amazingly efficient and knowledgeable team. Kermit met every expectation and was a great coach throughout our process. This was my Godson’s first car purchase and it was a great experience.
Other then the 4 hour wait, the staff was extremely professional and kind
Kermit was very professional, he made sure I had everything I needed he made my 1st experience at Ray Brandt Volkswagen the BEST!!! ….I would highly recommend
Very wonderful customer service and friendly staff! Felt welcome from start to finish with this team! Kermit and Brandon really helped streamline the entire process very well!!
Amanda is always helpful and polite. she keeps me posted on what's going on with my car and gives me an estimated time.
Devin and the Amanda are a great team. Both have incredible customer service skill which is important these days. I know all businesses are stretched thin as far as staffing but you would never know with them.
While the wait was 3 hours, I was comfortable. Devin was a great customer service technician. His personality and attentiveness is exactly how customer representatives should be.
Friendly staff, answered all my questions. Clean and covid-safe waiting area. The team got my car in immediately, I did have an appointment ahead of time. I waited while they worked on my car. I will be coming back here in the future for all repairs and maintenance.
I have always had good service!! i am happy with my Atlas and the service department. No issues, and good to work with this service department.
Everyone, from the Salesperson Mike, to the credit Manager went the EXTRA mile to see that I got the type of vehicle I wanted, but also at a reasonable price.
Amanda in Service is always amazing. She is friendly and make a point to know her customers. I have worked in the past with Devin also. They both know what I need and my time schedule. They always meet my expectations.
Tires were a little pricey for me but lol! Staff was great, courteous and attentive! I forget her name but she's always at Service desk- always nice and I feel she's knowledgeable.
The staff was friendly. They got in and out!
The whole experience was easy. I did not feel pressured. I got a better price then Carvana and Carmax. “Certified” used makes a big difference, it gives me peace of mind.
Very helpful and patient with us making a decision. Thanks Malcolm I don't have 25 words to write and this system won't let me submit until I do so...
Cordial greeting for my [recall] service appointment, comfortable waiting area, good coffee, free wireless, pleasant wait. I was almost disappointed when they told me my car was ready.
Awesome experience with excellent customer services. Malcolm was very patience and answered any questions/concerns I had. Didn't make me feel like he was just trying to make a sell, he was really genuine! Bonus he had a great sense of humor. Thank you!
Services is outstanding they mechanics was so helpful and easy to talk to. I will gives them five stars 🌟 🌟🌟🌟🌟
I came in for a routine maintenance; oil change etc. Fast friendly service. No waiting on that particular Saturday. I would recommend Ray Brandt to friends and family.
Excellent experience! Ashton Allen is a wonderful salesman. He was extremely knowledgeable and very professional. There was no need to haggle over prices, everything was transparent and we never felt like we were being scammed. They acted as if our time was valuable and didn't waste it. We couldn't be more satisfied with our purchase.
Staff was super helpful and answered all my questions in a timely manner. They worked with me to make sure I got everything I was looking for!
I feel the people at Ray Brandt provided great service. they really listened and didn't try to push me into a vehicle. I finally feel like I got the perfect car for me, and couldn't be happier!!
Had great service everyone was very nice and helpful. Didn’t do anything without asking first. Thanks everyone see you on next visit! Have a great day
Great experience all the way around!!! Everyone was fantastic and super awesome! I will definitely be back in the future to purchase another car from Brandon and Malcolm!!!
Very kind and professional service informative comfortable environment as soon as I pulled in the service bay I was greeted with a smile and can I help you
So Very grateful that he was able to help get us into our vehicle, considering our situation. We Will be going back in the future
Great service and customer service
Great experience with the team. Everyone forth coming and answered all our questions. Walked through the entire process pretty easily. Appreciate the no pressure attitude.
The service department works hard and are very friendly. It’s always been a good experience. They updated me on the status of my vehicle.
The salesman and finance officer were very upfront and direct about letting me know they were there to assist me in anyway needed. They were very professional.
The highlight of my visit was the sales and service team. I came to get an oil change and left with a much needed big SUV ... Thanks so much !!!
Friendly and efficient staff; very comfortable waiting area; have had good experience with the vehicle services I have received. Wish they had a courtesy vehicle.
The salesman including boss man worked on my deal until they got it to my liking. Well recommend! You won’t be disappointed. The BEST!
They are family always will feel comfortable buying from them much love love love love love love love love love love love love love l
Excellent financing and friendly staff that helped answer any questions we had. Service department reached out before vehicle was even picked up to offer help and answer questions.
They were very helpful , everyone was very friendly and had understanding , i went in with no information on buying a car but they guided me through each step I was helped by MALCOM AND AARON OH AND THEY HAVE CANDY JARS WITH THE GOOD CANDY IN THEM LOL
Sending a HUGE thank you to our salesman Ashton Allen for selling Randy and I our new vehicles yesterday. It was an excellent experience & we couldn’t be happier. Also a HUGE thank you to the Finance Manager, Brandon Baldassaro. Two thumbs up guys!!
I come in with what I specifically want done and they do it quickly. They're very good about answering my questions fully, and I'm always surprised at how efficient they are at getting my car serviced.
They are on top of their game as a car saleperson
Malcolm was awesome. He was patient, kind, personable and knowledgeable. He did not rush me or push me make a decision. He worked with me to get the best deal on the vehicle that I really wanted. I would buy a car from him again and recommend family and friends to him. Go see Malcolm! He will take care of you!
Very pleased with the sales & finance team. Aaliyah was great helping us find the perfect car for us. Highly recommend
Staff very friendly, helpful with explaining all details. Highly recommend
They always get the job done! I love Ray Brandt VW
Dealership was awesome! They did not hassle me about making a purchase or trying to oversell the car. They allowed me time to make sure I was making the right decision. That peace of mind is hard to find in this industry and is what lead me to buy a car from them.
The service was excellent and the On time performance was great
This is my 2nd lease with Ray Brandt and I couldn't be happier with the team. Malcolm reached out to me to see if I was interested in turning my lease in a bit early (he had a potential buyer), so I went over to see what was available and made sense. My visit there was a no pressure visit, and we were able to make a deal that benefited both of us. Malcolm was professional and understood what I needed. Brandon in finance was very kind and make the process simple and quick.
I am writing to thank all those at Ray Brandt VW. In particular I want to give special recognition to Shorty, she took great care of my trips both to and from the dealership. We are recent arrivals to NOLA and this will be my dealership as long as we live here. Thanks again SHORTY.
My salesman, Kermit Buggage was great to work with. Professional and easy to work with. No high pressure sales going on here. We picked out two cars to choose from and everyone involved let us take our time. David and Brandon were easy to work with as well. After we made the final decision, we were out of there with the car in 20 minutes. Looking forward to trying the service department for our first service.
This is my second VW I purchased from RB Volkswagen with that being said; I’m satisfied with the experience, the staff involved in my purchase experience & lastly my awesome new iD.4. Just get a ev station at the dealership for us ev drivers
Fit me in right away for low tire pressure. Service was quick and easy. I was in and out in 30 minutes or less that day.
Service was great. I think the TV in the waiting area should work and be on for clients that have sit and wait for hours.
We stopped in for an oil change. Someone met us outside at the car and was very courteous. They took it right away and did a quick and thorough job. Everybody was very friendly. We used to go to Walker Volkswagen, but we will now use Ray Brandt.
Didn't stay long at all. Did I really good job talked with Mike Lombardino for awhile about car shortages and Amanda Majorie had everything under control as usual. Rob was in the back and I know when he is in the service dept. working in the cars. I know very comfortable about my car being serviced.... VERY OUTSTANDING JOB!!! Thanks Telly S. Higgins Director of Bands Archbishop Rummel High School
I love my new car, and the entire process was super easy! I definitely recommend Brandon and Kermit to anyone looking for a new vehicle!
I just want to express how happy I am with with the Ray Brandt Volkeswagen Service Team! Devin and Amanda are always the friendly faces I see when I need my car serviced. They are prompt, respectful of my time and so easy to talk to. And my mechanic Harvey is nothing short of amazing! That man knows his job! He always takes the time to talk to me after the work is done so I understand what was going on, how it was remedied, and give super helpful tips. Communication is a BIG thing for me, so I am ...
I just want to express how happy I am with with the Ray Brandt Volkeswagen Service Team! Devin and Amanda are always the friendly faces I see when I need my car serviced. They are prompt, respectful of my time and so easy to talk to. And my mechanic Harvey is nothing short of amazing! That man knows his job! He always takes the time to talk to me after the work is done so I understand what was going on, how it was remedied, and give super helpful tips. Communication is a BIG thing for me, so I am ...
Everyone there is extremely helpful. I enjoyed the whole process of purchasing my new car. I would recommend car shopping here any day. Couldn’t have asked for a better experience.
Outstanding sales team. From selection to purchase, Aaron Kenner and Brandon Baldassaro made the buying process very easy. We had a great experience at this dealership. Highly recommended!
I would like to thank Malcolm at Ray Brandt Volkswagen for helping my daddy finding something small a reliable and that will save on gas. He made the process so easy for him. I will most definitely send my family and friends to him for all their car needs. Thanks again.
Fantastic as always! Amanda helped me get in and out and could not have been kinder. Could not have been happier about the price, too -- cost half of what it has cost me to get my oil changed at Jiffy Lube, etc. LOVE coming to the dealer for my Passat, thank you again!
Preliminary shopping for new car. Ashton is amazing, he's the main reason I stopped in. He had sent me a video of the Tiguan and wanted to meet him and see it in person. will definitely purchase from him!
He did an amazing job ! The experience was very fast and smooth . Everyone in the dealership was very nice . I’m happy i choose Malcolm.
GREAT CUSTOMER SERVICE!!! MADE AN APPOINTMENT COMFIRED VIA TEXT! MY EXPERIENCE WAS EXCEPTIONAL @VW FROM THE TIME I WALKED IN, TO THE TIME I LEFT OUT. MALCOLM WAS AWESOME, VERY KNOWLEDGEABLE AND PROFESSIONAL. I JUST PURCAHSE A VW THAT WAS TOTALED BY AN UNINSURED MOTORIST 3 WEEKS AGO, SO NEEDLESS TO SAY IT BEEN A REAL ROLLERCOASTER RIDE BUT MALCOLM MADE MY CAR PURCHASE SUPER EASY WITH A GREAT PERSONALITY!!!! OH, IT WAS MY BIRTHDAY AS WELL SO NOT BAD AS A GIFT RIGHT!!! THANKS VW AND THE ASSOCIATES WHO STAYED LATE MAKING SURE I GOT MY NEW CAR, YOU GUYS ...
The sales staff was very prompt in responding to my email request and provided timely communication regarding the vehicle. Had o wait a little while for paperwork and had to go between dealership which slowed the process
It was a real pleasure working with the team at Ray Brandt VW. We were searching for a very specific vehicle that was difficult to find. After talking with the sales rep, Aaron Kenner, we made the decision to buy from this dealership even though it was a fair distance from where we live. Aaron took the time to video the car in detail, provide the many features and benefits of the vehicle and VW brand, and explain the buying process so that we felt confident in our new purchase. Bottom line: he was professional, courteous, knowledgeable, and he was ...
Kermit is an outstanding sales person and has outgoing personality. Kermit was very kind, respectful, and very knowledgeable about the VW that I purchased. Kermit answered all my questions and taught me everything I needed to know about my VW. Kermit also made the process of buying a car stress free. I would most definitely recommend Ray Brandt Volkswagen, because of the great experience I had at that particular dealership.
Outstanding! My wife and I were treated with great respect and the team made it easy for us to purchase a vehicle. Would highly recommend. Thank you .
Dealership was extremely clean and the service professed was timely. Devin make sure I knew what was going on the entire time. I am always pleased with the service I receive.
I love coming to this dealership. It's always clean and service is great. I had a great experience when I purchased my car here with Malcom a year ago. On my recent visit, Amanda was attentive and friendly. Really appreciated the service.
Sales and service providers are great
The staff here is extremely polite, helpful & knowledgeable. I had a great experience purchasing my first vehicle with their help along the way. Highly recommend!
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