Harvey and Rob are also on point with their diagnostics and timeliness of returning my vehicle to me! Whether a common tire repair or replacement to an oil change, engine swap and more. They are the only people I would trust my car with. Braces and Amanda are always greeting me with an expectant smile when I pull into the service drive. A joke here and there, my car is taken to the back immediately and returned just as promptly.
Excellent Service !! Staff were polite and accommodating. I would recommend Ray Brandt Volkswagen Westbank to family and friends. They are sure to have a similar experience.
Victor and Harvey are phenomenal employees who demonstrate excellent customer service and knowledge of their positions. They go above and beyond in every experience I have had with them. You should be proud to have these individuals representing your company. It is because of the service they provide that I continue to visit your establishment for my vehicles needs. As you may know having to get your vehicle serviced usually isn’t ideal but I don’t mind knowing I’m in great hands.
From the time I walk in, the front desk greats me, asks me how I’ve been, they remember what I do for a living. They treat you better than you treat yourself. And the service center is fast and reliable.
I came in with a problem first thing in the morning and they had it fixed by the afternoon. Thank you for being so quick!
I had a great experience with the dealership this time ... Vic was great and very pleasant to work with. I have had a couple bad experiences with Amanda the service writer but as long as I deal with Vic I don’t have any problems
Excellent Service throughout your facility, KIM WAS AMAZING AND SO WAS ASHTON.. I had the pleasure to meet Mr Mauricio and he was so professional and AWESOME, VERY HELPFUL AND ACCOMMODATING... I PROMISE INWILL BUY AGAIN FROM VW.. I purchased a beetle for my teenage daughter from VW in Kenner I was not too pleased with the service and swore I would never buy VW again. Well I’m glade Kim reaches out to me via phone. He was very nice so I decided to send my daughter in and I went after her, Kim is very helpful and so is Mauricio. Ashton was so sweet and we were even impressed with the finance lady. The whole team was OUTSTANDING, I will buy again and recommend y’all to all my friends. THANKS FOR ALL YALL DO!!!!
Great service team. Super nice and helpful. I brought my 2019 Beetle convertible for a window and a center console problem. Amanda had the mechanic Bill Scott go over the car issues with me and repaired the car very quickly. Very pleasant experience.
Friendly staff....had me in and out!!! So happy with my Passat!!! My next car will be a Volkswagen and hope to bring my business to Ray Brandt!!!
I had a dead battery. Amanda got me in and out in under 8 min. Barely had time to finish my free coffee and donut!
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