Amazing staff and amazing service!!!!
I HAVE PURCHASED SEVERAL VEHICLES BUT I HAVE NEVER HAD AN EXPERIENCE LIKE I DID AT RAY BRANDT VW. KIM, MAURICIO, BYRON, AND JOEY ALL CAME TOGETHER TO GIVE ME A VIP EXPERIENCE. THEY VALUED MY TIME AND MADE SURE I WAS IN AND OUT. THE VEHICLE THAT WE DISCUSSED WAS READY FOR DELIVERY WHEN I ARRIVED... THERE WERE SEVERAL PEOPLE PURCHASING VEHICLES, BUT IT FELT LIKE I WAS THE ONLY ONE THERE. I WILL DEFINITELY RECOMMEND THIS DEALERSHIP TO ALL FAMILY AND FRIENDS!
The manager did a good job He deserves 5 stars. Thanks！！Mike.
The sales team and management team at the dealership went above and beyond to meet my family’s needs. I will not be dealing with any other VW store after my experience at Ray Brandt. I recommend all VW Customers go to Ray Brandt VW.
Normand Jeen was the type of sales associate that makes you want to visit a dealership. He was very welcoming from the beginning, and at no point did he make us feel pressured to make a decision. He had great knowledge about the vehicle, as well. We will definitely continue our business with Ray Brandt Volkswagen!
) later, Victor tells me they had looked at it (scanned the codes, I guessed) and the issue was a filter they didn’t have in stock. I was told it was ok to drive and arranged to bring it back. Also, since I had followed the tow truck in another vehicle, they let me leave my other (VW) in the lot until I brought my car back to have the filter changed.
Maintenance and repairs are always done in a timely manner with a very professional staff. I would recommend this service team to all family and friend,
Service complete. Service manager had a hard time returning calls. Service person Amanda kept me up to date about my vehicle and hooked me up with a rental while they kept and worked on my vehicle.
Ray Brandt is the dealership that you want to have your vehicle serviced at. Service Department is quick to diagnose issues and remedy them at the time. The service department is friendly to talk to and get you in and out in an orderly fashion.
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