Customer Testimonials

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DealerRater Aug 4, 2021

I came in for a routine maintenance; oil change etc. Fast friendly service. No waiting on that particular Saturday. I would recommend Ray Brandt to friends and family.

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DealerRater Aug 3, 2021

Excellent experience! Ashton Allen is a wonderful salesman. He was extremely knowledgeable and very professional. There was no need to haggle over prices, everything was transparent and we never felt like we were being scammed. They acted as if our time was valuable and didn't waste it. We couldn't be more satisfied with our purchase.

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DealerRater Aug 2, 2021

Staff was super helpful and answered all my questions in a timely manner. They worked with me to make sure I got everything I was looking for!

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Facebook Jul 29, 2021

I feel the people at Ray Brandt provided great service. they really listened and didn't try to push me into a vehicle. I finally feel like I got the perfect car for me, and couldn't be happier!!

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DealerRater Jul 29, 2021

Had great service everyone was very nice and helpful. Didn’t do anything without asking first. Thanks everyone see you on next visit! Have a great day

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DealerRater Jul 29, 2021

Great experience all the way around!!! Everyone was fantastic and super awesome! I will definitely be back in the future to purchase another car from Brandon and Malcolm!!!

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DealerRater Jul 28, 2021

Very kind and professional service informative comfortable environment as soon as I pulled in the service bay I was greeted with a smile and can I help you

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DealerRater Jul 24, 2021

So Very grateful that he was able to help get us into our vehicle, considering our situation. We Will be going back in the future

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Google Jul 24, 2021

Great service and customer service

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DealerRater Jul 23, 2021

Great experience with the team. Everyone forth coming and answered all our questions. Walked through the entire process pretty easily. Appreciate the no pressure attitude.

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DealerRater Jul 21, 2021

The service department works hard and are very friendly. It’s always been a good experience. They updated me on the status of my vehicle.

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DealerRater Jul 21, 2021

The salesman and finance officer were very upfront and direct about letting me know they were there to assist me in anyway needed. They were very professional.

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Facebook Jul 20, 2021

The highlight of my visit was the sales and service team. I came to get an oil change and left with a much needed big SUV ... Thanks so much !!!

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DealerRater Jul 16, 2021

Friendly and efficient staff; very comfortable waiting area; have had good experience with the vehicle services I have received. Wish they had a courtesy vehicle.

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DealerRater Jul 15, 2021

The salesman including boss man worked on my deal until they got it to my liking. Well recommend! You won’t be disappointed. The BEST!

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DealerRater Jul 15, 2021

They are family always will feel comfortable buying from them much love love love love love love love love love love love love love l

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DealerRater Jul 12, 2021

Excellent financing and friendly staff that helped answer any questions we had. Service department reached out before vehicle was even picked up to offer help and answer questions.

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DealerRater Jul 12, 2021

They were very helpful , everyone was very friendly and had understanding , i went in with no information on buying a car but they guided me through each step I was helped by MALCOM AND AARON OH AND THEY HAVE CANDY JARS WITH THE GOOD CANDY IN THEM LOL

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DealerRater Jul 10, 2021

Sending a HUGE thank you to our salesman Ashton Allen for selling Randy and I our new vehicles yesterday. It was an excellent experience & we couldn’t be happier. Also a HUGE thank you to the Finance Manager, Brandon Baldassaro. Two thumbs up guys!!

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Google Jul 9, 2021

I come in with what I specifically want done and they do it quickly. They're very good about answering my questions fully, and I'm always surprised at how efficient they are at getting my car serviced.

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DealerRater Jul 6, 2021

They are on top of their game as a car saleperson

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DealerRater Jul 5, 2021

Malcolm was awesome. He was patient, kind, personable and knowledgeable. He did not rush me or push me make a decision. He worked with me to get the best deal on the vehicle that I really wanted. I would buy a car from him again and recommend family and friends to him. Go see Malcolm! He will take care of you!

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Facebook Jun 30, 2021

Very pleased with the sales & finance team. Aaliyah was great helping us find the perfect car for us. Highly recommend

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Google Jun 28, 2021

Staff very friendly, helpful with explaining all details. Highly recommend

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DealerRater Jun 25, 2021

They always get the job done! I love Ray Brandt VW

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DealerRater Jun 23, 2021

Dealership was awesome! They did not hassle me about making a purchase or trying to oversell the car. They allowed me time to make sure I was making the right decision. That peace of mind is hard to find in this industry and is what lead me to buy a car from them.

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DealerRater Jun 23, 2021

The service was excellent and the On time performance was great

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DealerRater Jun 22, 2021

This is my 2nd lease with Ray Brandt and I couldn't be happier with the team. Malcolm reached out to me to see if I was interested in turning my lease in a bit early (he had a potential buyer), so I went over to see what was available and made sense. My visit there was a no pressure visit, and we were able to make a deal that benefited both of us. Malcolm was professional and understood what I needed. Brandon in finance was very kind and make the process simple and quick.

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Google Jun 21, 2021

I am writing to thank all those at Ray Brandt VW. In particular I want to give special recognition to Shorty, she took great care of my trips both to and from the dealership. We are recent arrivals to NOLA and this will be my dealership as long as we live here. Thanks again SHORTY.

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DealerRater Jun 19, 2021

My salesman, Kermit Buggage was great to work with. Professional and easy to work with. No high pressure sales going on here. We picked out two cars to choose from and everyone involved let us take our time. David and Brandon were easy to work with as well. After we made the final decision, we were out of there with the car in 20 minutes. Looking forward to trying the service department for our first service.

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DealerRater Jun 17, 2021

This is my second VW I purchased from RB Volkswagen with that being said; I’m satisfied with the experience, the staff involved in my purchase experience & lastly my awesome new iD.4. Just get a ev station at the dealership for us ev drivers

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Google Jun 16, 2021

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DealerRater Jun 12, 2021

Fit me in right away for low tire pressure. Service was quick and easy. I was in and out in 30 minutes or less that day.

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DealerRater Jun 11, 2021

Service was great. I think the TV in the waiting area should work and be on for clients that have sit and wait for hours.

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DealerRater Jun 10, 2021

We stopped in for an oil change. Someone met us outside at the car and was very courteous. They took it right away and did a quick and thorough job. Everybody was very friendly. We used to go to Walker Volkswagen, but we will now use Ray Brandt.

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DealerRater Jun 9, 2021

Didn't stay long at all. Did I really good job talked with Mike Lombardino for awhile about car shortages and Amanda Majorie had everything under control as usual. Rob was in the back and I know when he is in the service dept. working in the cars. I know very comfortable about my car being serviced.... VERY OUTSTANDING JOB!!! Thanks Telly S. Higgins Director of Bands Archbishop Rummel High School

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DealerRater Jun 8, 2021

I love my new car, and the entire process was super easy! I definitely recommend Brandon and Kermit to anyone looking for a new vehicle!

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Facebook Jun 6, 2021

I just want to express how happy I am with with the Ray Brandt Volkeswagen Service Team! Devin and Amanda are always the friendly faces I see when I need my car serviced. They are prompt, respectful of my time and so easy to talk to. And my mechanic Harvey is nothing short of amazing! That man knows his job! He always takes the time to talk to me after the work is done so I understand what was going on, how it was remedied, and give super helpful tips. Communication is a BIG thing for me, so I am ...

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Google Jun 6, 2021

I just want to express how happy I am with with the Ray Brandt Volkeswagen Service Team! Devin and Amanda are always the friendly faces I see when I need my car serviced. They are prompt, respectful of my time and so easy to talk to. And my mechanic Harvey is nothing short of amazing! That man knows his job! He always takes the time to talk to me after the work is done so I understand what was going on, how it was remedied, and give super helpful tips. Communication is a BIG thing for me, so I am ...

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Google Jun 4, 2021

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DealerRater May 31, 2021

Everyone there is extremely helpful. I enjoyed the whole process of purchasing my new car. I would recommend car shopping here any day. Couldn’t have asked for a better experience.

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DealerRater May 27, 2021

Outstanding sales team. From selection to purchase, Aaron Kenner and Brandon Baldassaro made the buying process very easy. We had a great experience at this dealership. Highly recommended!

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DealerRater May 27, 2021

I would like to thank Malcolm at Ray Brandt Volkswagen for helping my daddy finding something small a reliable and that will save on gas. He made the process so easy for him. I will most definitely send my family and friends to him for all their car needs. Thanks again.

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DealerRater May 27, 2021

Fantastic as always! Amanda helped me get in and out and could not have been kinder. Could not have been happier about the price, too -- cost half of what it has cost me to get my oil changed at Jiffy Lube, etc. LOVE coming to the dealer for my Passat, thank you again!

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Facebook May 27, 2021

Preliminary shopping for new car. Ashton is amazing, he's the main reason I stopped in. He had sent me a video of the Tiguan and wanted to meet him and see it in person. will definitely purchase from him!

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DealerRater May 23, 2021

He did an amazing job ! The experience was very fast and smooth . Everyone in the dealership was very nice . I’m happy i choose Malcolm.

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DealerRater May 20, 2021

GREAT CUSTOMER SERVICE!!! MADE AN APPOINTMENT COMFIRED VIA TEXT! MY EXPERIENCE WAS EXCEPTIONAL @VW FROM THE TIME I WALKED IN, TO THE TIME I LEFT OUT. MALCOLM WAS AWESOME, VERY KNOWLEDGEABLE AND PROFESSIONAL. I JUST PURCAHSE A VW THAT WAS TOTALED BY AN UNINSURED MOTORIST 3 WEEKS AGO, SO NEEDLESS TO SAY IT BEEN A REAL ROLLERCOASTER RIDE BUT MALCOLM MADE MY CAR PURCHASE SUPER EASY WITH A GREAT PERSONALITY!!!! OH, IT WAS MY BIRTHDAY AS WELL SO NOT BAD AS A GIFT RIGHT!!! THANKS VW AND THE ASSOCIATES WHO STAYED LATE MAKING SURE I GOT MY NEW CAR, YOU GUYS ...

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DealerRater May 20, 2021

The sales staff was very prompt in responding to my email request and provided timely communication regarding the vehicle. Had o wait a little while for paperwork and had to go between dealership which slowed the process

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DealerRater May 19, 2021

It was a real pleasure working with the team at Ray Brandt VW. We were searching for a very specific vehicle that was difficult to find. After talking with the sales rep, Aaron Kenner, we made the decision to buy from this dealership even though it was a fair distance from where we live. Aaron took the time to video the car in detail, provide the many features and benefits of the vehicle and VW brand, and explain the buying process so that we felt confident in our new purchase. Bottom line: he was professional, courteous, knowledgeable, and he was ...

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DealerRater May 19, 2021

Kermit is an outstanding sales person and has outgoing personality. Kermit was very kind, respectful, and very knowledgeable about the VW that I purchased. Kermit answered all my questions and taught me everything I needed to know about my VW. Kermit also made the process of buying a car stress free. I would most definitely recommend Ray Brandt Volkswagen, because of the great experience I had at that particular dealership.

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DealerRater May 19, 2021

Outstanding! My wife and I were treated with great respect and the team made it easy for us to purchase a vehicle. Would highly recommend. Thank you .

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DealerRater May 19, 2021

Dealership was extremely clean and the service professed was timely. Devin make sure I knew what was going on the entire time. I am always pleased with the service I receive.

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DealerRater May 15, 2021

I love coming to this dealership. It's always clean and service is great. I had a great experience when I purchased my car here with Malcom a year ago. On my recent visit, Amanda was attentive and friendly. Really appreciated the service.

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Facebook May 15, 2021

Sales and service providers are great

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DealerRater May 15, 2021

The staff here is extremely polite, helpful & knowledgeable. I had a great experience purchasing my first vehicle with their help along the way. Highly recommend!

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DealerRater May 14, 2021

Great customer service! Very helpful with selecting a vehicle and making sure I was comfortable with my purchase. Would definitely refer a friend to this dealership

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DealerRater May 14, 2021

Amazing experience. Volkswagen Marrero Ray Brandt Auto group rocks!! In and out in less than 3 hours. Aaron Kenner in Sales and James in Finance will definitely take care of your vehicle needs.

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DealerRater May 13, 2021

The dealership was really friendly and help me with priced of the vehicle and to have a smooth process with the purchase of the vehicle

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DealerRater May 12, 2021

I didn’t wait long, about under an hour and explained my recall and other issues I may need to be concerned about in the future.

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DealerRater May 12, 2021

Kermit was very insightful and helpful in regards to helping me pick out a new vehicle. He helped to make the process easier for making a selection.

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DealerRater May 10, 2021

Kermit was the best I going to make sure I let friends go him if they need a new car or suv. Thanks Kermit for making this the best suv buying experience.

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DealerRater May 10, 2021

Malcom was a pleasure to work with. The customer service was outstanding and he made it easy to purchase a vehicle. Thank you for the great service and will highly recommend coming to see Malcom and rest of ray brandt volkswagen staff .

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Facebook May 9, 2021

Loved the service here Mr James was amazing in helping me get the right car for me ☺️. Him and Mr Craig both did everything in their power to get me rolling off in MY 2020 Nissan Altima.

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DealerRater May 6, 2021

I was told if I came in the next day early by 8:00 am, I would be sooner in line. It still took 2.5 hours for one simple oil change. Noone ever updated me on my progress or why.

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DealerRater May 5, 2021

Devin was very nice and helpful. He took good care of me. He made the service request easy. He messaged me after I dropped off the vehicle, and he gave me updates as he had them.

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DealerRater May 5, 2021

Ray Brandt Volkswagen dealership has a top customer service and great technician. I recommend this dealer to everyone that is looking for a work done right.

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DealerRater May 5, 2021

Excellent service from Kermit. I never thought I would be in a Volkswagen until he put me in the Tiguan! Thank you Mr. Buggage and I will be back for my wife.

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DealerRater May 5, 2021

I got a Tiguan for my wife and she love it the car and the service was great thank you Mr. Buggage will see you again

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DealerRater May 5, 2021

The dealer was very nice and respectful. Took his time and made sure i was getting the exact car that I wanted. He was very patient and very helpful.

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DealerRater May 5, 2021

Malcolm was a pleasure to work with. He made the purchase of my wife’s 2021 Atlas seem less. Not only did he make the numbers work as I requested, he delivered the vehicle and I signed all the paperwork, in the vehicle in front of my home! Highly recommended. Thanks again, Malcolm!

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DealerRater May 5, 2021

Kermit Buggage did an awesome job, five star service and the best prices in the city. I scheduled an appointment, drove the car , they worked the numbers , now I’m driving and happy. 😃

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DealerRater May 5, 2021

Everything was perfect! My car salesman did his best to find me the perfect Atlas and i love it ! Thank you so much for this

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DealerRater May 5, 2021

James Gibson was amazing and makes the process really smooth. He goes above and beyond for his customers and tries to help as much as possible. Great service and they know their stuff. Everyone I came in contact with was amazing.

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DealerRater May 5, 2021

The Dealership is a very positive and engaging atmosphere it’s very clean and neat the personnel are very knowledgeable and experience salesman couldn’t ask for a better place to purchase a vehicle. Mr. Gibson came and Introduced himself to my husband and I he was very professional warm and pleasant.

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DealerRater May 2, 2021

Great customer service! We were in and out. Malcolm made this such a great experience for me. Highly recommend him for your car buying needs!

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DealerRater May 2, 2021

Loved everything his service for the first time when test driving the car he explained what everything was in the car and how to work it

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DealerRater Apr 30, 2021

This was the best car buying experience. The sales team from the general manager to the salesperson, Aaron Kenner went above and beyond and definitely exceeded my expectations.

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DealerRater Apr 29, 2021

The easiest experience I’ve ever had purchasing a car. Aaron was detailed, informative, and patient. Thank you so much!!! 5 stars for sure!! If your looking for a new car, Aaron and Ray Brandt Volkswagen are DEFINITELY the place to go!!!

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DealerRater Apr 29, 2021

Great with getting the problem fixed Amanda and Devin was great iat was a pleasure in doing business with them very pleasant doing business with them.

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DealerRater Apr 28, 2021

My experience was very pleasant I had no problems this visit anyway. I would recommend Ray Brandt Volkssagen I was very pleased I’ve dealt with Amanda she was very very pleasant and accommodating it was clean and sanitized and I felt very comfortable being inside

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Google Apr 28, 2021

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DealerRater Apr 28, 2021

Everything was great Amanda is a great asset to this company.she was a pleasure to do business with.I will make sure I ask for her when I return for service

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DealerRater Apr 27, 2021

Great customer service. Professional and caring employees. I would highly recommend bringing a VW car for service there. Amanda is a super service advisor who knows her stuff.

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DealerRater Apr 27, 2021

Malcom Bridges was great to work with. He understood what I wanted in a vehicle, and ensured I received it. He was professional and patient through all of my questions/ concerns.

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DealerRater Apr 26, 2021

Amanda was great with helping me solve my tire problem. Went above and beyond. Came in for a oil change and tire rotation, and patch. The patch failed two days later. My schedule was tied and she made arrangements for my vehicle to be picked up and dropped off back to me. I feel safe again for my son to be in the car with me. Thanks again Amanda

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DealerRater Apr 26, 2021

Quick and easy service performing an oil change and maintenance, as well as diagnosis of another issue. Devin and Amanda were friendly, professional, and communicated well.

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DealerRater Apr 25, 2021

Aaron was wonderful to work with! He took his time with us and was super patient! He made this process so easy! I Loved it!

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DealerRater Apr 24, 2021

I had a great experience thanks to Aaron. I wasn't expecting to leave with a car but he made it happen. Best experience ever!!!

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DealerRater Apr 23, 2021

Malcom made my purcase experience so easy. He is very professional and will find you exactly what you are asking for in a vehicle. He is a great salesman and a I would recommend him to family and friends.

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DealerRater Apr 22, 2021

Best customer service EVERRRR!!! Aaron Kenner was a very knowledgeable and professional representative. I would recommend this dealership to anyone!!! Thanks for making my car buying process easy!!!

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DealerRater Apr 20, 2021

Aston made my purchase so easy. I would recommend him to anyone. I'm looking forward to doing business with him and referring him to my family and friends. Thanks Aston again.

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DealerRater Apr 19, 2021

My experience was not the best but it wasn't the worst. My car is still making the noise even after being serviced. Amanda and Devin was very helpful, they pointed out some information I didn't know about my warranty which is saving me some money.

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DealerRater Apr 16, 2021

I always have a great experience when I come for service! The customer service is great! Facility clean and no issues getting in and out! Thank you!

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Facebook Apr 16, 2021

The Service Team are amazing! They are fast, fair priced and always helpful! I never get service anywhere else:)

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DealerRater Apr 15, 2021

Great service... Reasonable timing and they were willing to answer any questions that I had. Employees were great at servicing my vehicle and I would recommend them to anyone.

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DealerRater Apr 14, 2021

Amanda is a great Service Advisor and recommends what is necessary and not what is most profitable. This VW Dealership rocks and treats customer satisfaction as the priority.

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Google Apr 14, 2021

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DealerRater Apr 9, 2021

I literally looked at my Tiguan Rline online Sarday Evening. I spoke it into existence as I confirmed my appointment. Went in Monday Morning at 10am. Sealed the deal at 1ish. Malcolm and the staff are Fricken Excellence ya hear me. -DasAuto-

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DealerRater Apr 8, 2021

Loved every step of the way working with Malcolm! Highly recommend!! Very helpful with the purchase of our new Volkswagen Atlas! We love our new car

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DealerRater Apr 7, 2021

Amanda & staff in the service dept provided great work in a timely matter as usual, thank you! Never have to question any work performed because they are always top notch and informative throughout the process.

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