Customer Testimonials
They made me happy, in about half a day we were able to find the right negotiation.
Ashton is an excellent & patient salesman. I’m very pleased with my purchase.
Excellent! Dealership always nice and clean quiet and staff is very professional all the time.
There are only two VW dealerships, and service centers in the greater New Orleans area: Ray Brandt in Harvey and Walker VW in Metairie. When I first moved here and needed routine annual service, I looked at reviews for both and Ray Brandt VW rated better, so I chose them. I've been coming to them for two years. The service staff are really helpful and friendly. I don't know about the mechanics but they provided the service I needed and I've had no problems, so they must be good. I was just there about a month ago ...
Mr Mike V Mr James and Mr Brandon are great and the receptionist at the desk everyone there was great and helpful
Service writer was very helpful . The store and bathrooms were very clean as well . They always made sure that they communicated before they do anything with your car .
I brought my mom to the dealership to have her car serviced and to start the lobby was very clean and comfortable. The salesman, Mr. Devin was very knowledgeable and helpful and the service technician Mr Harvey came in and helped as well. Thank you to those gentlemen again!
Our service was fantastic!! We will only be using Ray Brandt Volkswagen from here on out!
As always, the service department and receptionist were friendly, professional, and my service was done in a timely fashion and was reasonable in price.
great dealership amanda is helpful and personable. I would recommend the service department always Amanda cares about the customers
Amanda is always helpful and friendly when i bring my car in. And when I call she answers all my questions and is very personable. The service dept. runs very well.
Great people!!! Awesome place to get your car!!
They are informative & professional.
Everyone was very helpful and patient throughout our purchase. I would recommend them to anyone!
Aaron Kenner was great! He was very personable, informative, helpful, and kind. I appreciated his approach and honestly it's really what made me come back and decide to buy a car from this dealership.
The people at the dealership was very nice and helpful. I would recommend anyone to do business with RBVW Dealership.
Service was great. I waited at the dealership. I was kept updated on service needs and progress.
Great service courtesy very helpful and was please with sale sale man did an excellent job in getting the car I wanted
Ashton is the best, truly. He listens carefully to what you're looking for in your next vehicle, notices details and asks questions, and works diligently to find the right car for your needs. No pressure and no sales gimmicks, just a professional who cares to assist customers in finding the right car.
Ashton is the best, truly. He listens carefully to what you're looking for in your next vehicle, notices details and asks questions, and works diligently to find the right car for your needs. No pressure and no sales gimmicks, just a professional who cares to assist customers in finding the right car.
Service was good as usual, Amanda was very helpful and courteous as always. Thank you
Service was good but waited 3hours but I showed up for an oil change with no apt
I came in for a flat tire, replace sunroof screen and check on the front bumper undercarriage cover that had come loose. Tire was replaced, but the tire pressure light was on. It should be that leaving service center, any lights that are on would have been resolved before turning car back to customer. We were also advised that the front cover could not be fixed and that we had to go to a body shop. Update: Service Manager called, and asked us back in so he could look at the car personally. It turned out the front cover was ...
The gentleman who helped me in the service department was incredibly helpful and kind...I believe his name was Devin. Probably the best interaction I have ever had getting my car serviced. Thanks!
I was well greet by the service agent, very polite and professional. Accepted my military discount I fecieved a call about 3,5 hours laterI must say a very friendly stall. Bravo Zulu to the staff at Ray Bryant
Experience was great and the process was easy! Aaron was very nice and helpful Awesome team!
Whenever I have an issue the service team are always helpful and professional. I appreciate Amanda and Devin 10000% each time. I will always bring my VW across the river.
Excellent customer service and speedy service by a very professionaland friendly staff. This has been very hard to come by. So glad to see and experience it.
where can I start, this dealership is the best around. i purchased a id4 and had a incident hitting a curb which damaged some parts around the wheels. I live in Georgia and have been dealing with the local VW shop and to no help they have had my car 2 months and struggling to just get it back riding properly. After several attempts with that shop I came down to New Orleans and discovered Ray Brandt VW. from the moment I pulled up me and my electric baby were welcomed. They have a fast charger in the parking lot I ...
I had a bad day the other day and I wrote a review out of anger I was on cancer medication and out of character and I want to apologise to the service department for my actions but there service department is great everyone that works there is great the manager called me and I told him I was sorry for embarrassing him so please IF YOU WANT A NEW CAR OR SERVICE DONE THEY TAKE CARE OF YOU SO IGNORE MY LAST REVIEW I WILL ALWAYS BRING MY CAR THERE PERIOD
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A great experience all the time I will let other people know about them greatly
Good customer service fast service friendly staff helpful and gets the job done definitely recommend people to Volkswagen
I am always greeted by a service consultant immediately upon my arrival and we go over the reason for my visit. The work to be done is explained along with an estimated cost. I’m am keep up to date on any issues found and given an explanation as to whether additional work is needed at this time or at later date.
We make it easy We make it easy We make it easy We make it easy We make it easy
The dealership is awesome. Everything we t really smooth. It didn't take my entire day
Sales Team is very nice and not pushy like some other places I've been. We even had a few laughs. It's a different kind of car buying experience. The good kind. 👍🏾
Amanda is truly wonderful to work with! I had a bit of a headache with another man in the service department based on a previously agreed price and plan of action for my VW's service (old car, AC issues, etc.). I was so frustrated but as soon as she took over, everything went so smoothly. Great coordinator, fair, understanding and gets the job done. I will always ask for Amanda to handle my car's service! As long as she's there, Ray Brandt will be my service go-to!
The sales team and management are wonderful. Very patient and will work with you not force you into a vehicle.
The service was reliable and timely, as I was approached as soon as I got there and didn’t have to wait any time at all!
The dealership kept in touch throughout the service. Highly recommend this dealership! I have been going to them for years.
A very nice man assisted me and I had a great experience at Volkswagen in New Orleans! Quick and easy.
I was in and out for an oil change. It was less than 45 minutes.
The service was great and efficient!! I dropped my car off at 730a and they were finished by 1p.
My salesman Kermit and everyone at the dealership was a pleasure to work with! They treat you like family the moment you walk in!
The staff from the moment I arrived made me feel like family and not the kind of family you don’t invite over for holidays. Very friendly and engaging sales reps and the GM was very supportive as we negotiated a deal I couldn’t be happier with. The process wasn’t swift and I’m happy about that as I didn’t feel rushed as if all they wanted was my money like other dealerships have made me feel before going to Ray Brandt Volkswagen. I’m bringing my mother in soon to trade in her Nissan for a ...
AWESOME the Service team at Ray Brandt Volkswagen is the best on the West Bank I just love the service department Amanda Mr. Masters Mike the service manager Harvey Steve Devon and to add to my list Cindy the reception is very pleasant at all times and I can’t forget about Kevin the parts department I just love my team I’ve been with you guys for over 16 years and I’m just loving every moment of it they take care of my car like a sterile and they treat me like family they are my family!
Aaron was very nice and professional. He didn’t try to sell me on something I didn’t want and listened to what I was looking for and made it happen.
The facility is very clean and nice. I have continued my services with them because they really have been welcoming, transparent, and professional. Aaron was very informative and always made sure to meet my needs (or try as best as he could) and answer any questions I may have had. He was professional and very respectful.
Everyone at Ray Brandt was very kind and professional. They went the extra mile to get us to our goal of taking home a new car for the right price. It was a very positive experience!
Their services are standing That employees are also very knowledgeable it is a pleasure to do business with them
Polite service personnel and rapid service turnaround time. Conveniently located with easy access. Very pleased with the service received.
Kermit and James were professional consultants. They are dedicated to helping their customers. Positive experience all around.
Amanda always gives great customer service, very concerned about her customers.She is a asset to your company!
The staff is very professional. Welling to help out as much as possible. They will go th extra mile to get you you need
Ashton is your sales guy. Ask for him. Hooked me up with the car I wanted, made the process pressure-free and most importantly, listened. Good guy.
Ashton Allen is a top notch salesman! I recommend a visit to Ray Brandt Volkswagen if you're in the market! Courteous! Professional! Patient!
My experience with the dealership was very positive. All my questions and needs were addressed and taken care of. So far I am loving the new ride. Thanks!!
Amanda is always honest and pleasant to deal with! We own 3 VW vehicles and love them
Everyone was very nice, helpful and knowledgeable. The services were very fast. I would give them 10 stars!
Always good service. Service manager Mike. Devin and Amanda always attentive to my needs. And parts department also - Kevin and manager (whose name I don’t recall)
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The Volkswagen staff is always professional and helpful. The recall was handled quickly and Efficient.
I always ask for Amanda Majorie as my service manager. She tells me how long my service will take and calls me when my car is ready. It has always been ready earlier than expected. Thanks Marjorie.
Best service ever. Everyone was welcoming like I was family. Every thing went fast and smoothly.
Malcolm Bridges, My sales Consultant.I went in to look. Text drove the 2021 Atlis on Wednesday,but god had another plan . Malcolm kept me in mind .Called me on Tuesday to look at something different that came in and it worked out for my good.Very satisfied.
Ray Brandt VW does a great job of making the difficult process of getting my vehicle serviced a little easier. I went in for a new tire and they took care of a recall I didn't even know about. Friendly folks who do good work
When come to Ray Brandt Volkswagen Customer Service and the manager alway very helpful and always take care of me feel speciation's because take care of need with car manger work with you went there is problem and also education some thing which have learn in buy car. Amand and Devron at the location make me feel like family even went they under stressful. and love colkswagen Beverly Gabriel.
the salespeople are great
I must say Ray Brandt is the best dealer ship n the salesperson Mike who help me get the right car he's great.
Great service. Very engaging and helpful. Also very informative and communicative about everything related to my car
Last time I left steaming mad. This time it was a truly professional, positive experience. I'm hoping that the relaxed Covid guidelines allowed for a better customer service interaction. Regardless, I am truly grateful to the team for taking such swift and complete care.
Car shopping can be a stressful experience but my amazing sales rep Aaron changed all of that for me. Easy, efficient, honest, and all around great experience! I will be back and recommend family and friends. Thank you so much Aaron and Ray Brandt team members.
Arron was an excellent salesman and so polite! He explained everything to me very well.
Salesman Mr. Buggage was professional, courteous and patient! The GM also was very helpful in the purchasing of a new VW Jetta! Thanks a bunch!!!
This was my first time purchase a vehicle on my own and was very nervous about the entire process. Malcolm and James helped me through the process and made it easy. They worked diligently to make sure I was very satisfied with my experience and purchase. They very friendly and understanding. I would definitely purchase there again and I highly recommend them. God definitely sent them in my path.
Excellent service. Friendly, efficient. Very short wait time. More than I expected from a car dealership
This dealership makes sure they take care of you. I came in about two weeks ago and left a bit disappointed because I could not get the vehicle what I wanted that day. To my surprise, God had another plan. Malcolm, the sales associate, emailed me and told me they had another vehicle that might aligned with what I wanted. After getting all the information and approval, I drove away with 2022 Volkswagen Atlas on TODAY!!!! Malcolm work so hard to make sure my family and I were happy. I am so grateful he reached back out to me about the ...
The people here are very pleasant and patient. I know I am a lot to deal with, but they took their time with me and made sure that I was happy in the decision I was making. This is the second vehicle I purchased from this dealership and I will always recommend others to come here and do the same.
A wonderful place. I will go across town because I trust and appreciate Y’all ❤️
The salespeople were Very professional and pleasant to deal with. I did not feel rushed nor pressured at any time. Me experience to say the least was very accommodating. I was treated with respect and dignity and did not feel as though I was just a number. I would buy again from Ray Brandt and recommend them to others. I have purchased many vehicles before by far I can say this time was definitely my best experience.
Excellent professional service
I was there early and Amanda greeted me right away and saw to it that my Passat made it back to the Service department immediately. The service was promptly and efficiently done and I was on my way after only a short wait.
Malcom and Brandon was awesome. The paperwork went quick and they were very professional. Awesome job guys
They are some great people over there especially James!!! Was y there no time Thsnks
Malcolm and everyone at Ray Brandt was awesome! Will definitely be back! Good deals! Awesome service!
They service department was very helpful, and got my vehicle in and repaired much quicker than I had expected!
I like the work but Amanda is excellent in taking care of her customer.She get an A
My trusty Jetta wagon (diesel) kept dying on me. It was confusing since the battery kept testing fine. We brought it in, they tracked down the underlying issue and got me back to loving my car again. Lots of communication, and Amanda was amazing as usual!
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