Customer Testimonials

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DealerRater Sep 19, 2019
 

Harvey and Rob are also on point with their diagnostics and timeliness of returning my vehicle to me! Whether a common tire repair or replacement to an oil change, engine swap and more. They are the only people I would trust my car with. Braces and Amanda are always greeting me with an expectant smile when I pull into the service drive. A joke here and there, my car is taken to the back immediately and returned just as promptly.

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DealerRater Sep 18, 2019
 

Excellent Service !! Staff were polite and accommodating. I would recommend Ray Brandt Volkswagen Westbank to family and friends. They are sure to have a similar experience.

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DealerRater Sep 17, 2019
 

Victor and Harvey are phenomenal employees who demonstrate excellent customer service and knowledge of their positions. They go above and beyond in every experience I have had with them. You should be proud to have these individuals representing your company. It is because of the service they provide that I continue to visit your establishment for my vehicles needs. As you may know having to get your vehicle serviced usually isn’t ideal but I don’t mind knowing I’m in great hands.

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DealerRater Sep 16, 2019
 

From the time I walk in, the front desk greats me, asks me how I’ve been, they remember what I do for a living. They treat you better than you treat yourself. And the service center is fast and reliable.

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Google Sep 12, 2019
 

I came in with a problem first thing in the morning and they had it fixed by the afternoon. Thank you for being so quick!

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DealerRater Sep 10, 2019
 

I had a great experience with the dealership this time ... Vic was great and very pleasant to work with. I have had a couple bad experiences with Amanda the service writer but as long as I deal with Vic I don’t have any problems

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DealerRater Sep 2, 2019
 

Excellent Service throughout your facility, KIM WAS AMAZING AND SO WAS ASHTON.. I had the pleasure to meet Mr Mauricio and he was so professional and AWESOME, VERY HELPFUL AND ACCOMMODATING... I PROMISE INWILL BUY AGAIN FROM VW.. I purchased a beetle for my teenage daughter from VW in Kenner I was not too pleased with the service and swore I would never buy VW again. Well I’m glade Kim reaches out to me via phone. He was very nice so I decided to send my daughter in and I went after her, Kim is very helpful and so is Mauricio. Ashton was so sweet and we were even impressed with the finance lady. The whole team was OUTSTANDING, I will buy again and recommend y’all to all my friends. THANKS FOR ALL YALL DO!!!!

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DealerRater Sep 2, 2019
 

Great service team. Super nice and helpful. I brought my 2019 Beetle convertible for a window and a center console problem. Amanda had the mechanic Bill Scott go over the car issues with me and repaired the car very quickly. Very pleasant experience.

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DealerRater Sep 2, 2019
 

Friendly staff....had me in and out!!! So happy with my Passat!!! My next car will be a Volkswagen and hope to bring my business to Ray Brandt!!!

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DealerRater Sep 2, 2019
 

I had a dead battery. Amanda got me in and out in under 8 min. Barely had time to finish my free coffee and donut!

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