Customer Testimonials
I love coming to this dealership. It's always clean and service is great. I had a great experience when I purchased my car here with Malcom a year ago. On my recent visit, Amanda was attentive and friendly. Really appreciated the service.
Sales and service providers are great
The staff here is extremely polite, helpful & knowledgeable. I had a great experience purchasing my first vehicle with their help along the way. Highly recommend!
Great customer service! Very helpful with selecting a vehicle and making sure I was comfortable with my purchase. Would definitely refer a friend to this dealership
Amazing experience. Volkswagen Marrero Ray Brandt Auto group rocks!! In and out in less than 3 hours. Aaron Kenner in Sales and James in Finance will definitely take care of your vehicle needs.
The dealership was really friendly and help me with priced of the vehicle and to have a smooth process with the purchase of the vehicle
I didn’t wait long, about under an hour and explained my recall and other issues I may need to be concerned about in the future.
Kermit was the best I going to make sure I let friends go him if they need a new car or suv. Thanks Kermit for making this the best suv buying experience.
Malcom was a pleasure to work with. The customer service was outstanding and he made it easy to purchase a vehicle. Thank you for the great service and will highly recommend coming to see Malcom and rest of ray brandt volkswagen staff .
Loved the service here Mr James was amazing in helping me get the right car for me ☺️. Him and Mr Craig both did everything in their power to get me rolling off in MY 2020 Nissan Altima.
I was told if I came in the next day early by 8:00 am, I would be sooner in line. It still took 2.5 hours for one simple oil change. Noone ever updated me on my progress or why.
Devin was very nice and helpful. He took good care of me. He made the service request easy. He messaged me after I dropped off the vehicle, and he gave me updates as he had them.
Ray Brandt Volkswagen dealership has a top customer service and great technician. I recommend this dealer to everyone that is looking for a work done right.
Excellent service from Kermit. I never thought I would be in a Volkswagen until he put me in the Tiguan! Thank you Mr. Buggage and I will be back for my wife.
I got a Tiguan for my wife and she love it the car and the service was great thank you Mr. Buggage will see you again
The dealer was very nice and respectful. Took his time and made sure i was getting the exact car that I wanted. He was very patient and very helpful.
Malcolm was a pleasure to work with. He made the purchase of my wife’s 2021 Atlas seem less. Not only did he make the numbers work as I requested, he delivered the vehicle and I signed all the paperwork, in the vehicle in front of my home! Highly recommended. Thanks again, Malcolm!
Kermit Buggage did an awesome job, five star service and the best prices in the city. I scheduled an appointment, drove the car , they worked the numbers , now I’m driving and happy. 😃
Everything was perfect! My car salesman did his best to find me the perfect Atlas and i love it ! Thank you so much for this
James Gibson was amazing and makes the process really smooth. He goes above and beyond for his customers and tries to help as much as possible. Great service and they know their stuff. Everyone I came in contact with was amazing.
The Dealership is a very positive and engaging atmosphere it’s very clean and neat the personnel are very knowledgeable and experience salesman couldn’t ask for a better place to purchase a vehicle. Mr. Gibson came and Introduced himself to my husband and I he was very professional warm and pleasant.
Great customer service! We were in and out. Malcolm made this such a great experience for me. Highly recommend him for your car buying needs!
Loved everything his service for the first time when test driving the car he explained what everything was in the car and how to work it
This was the best car buying experience. The sales team from the general manager to the salesperson, Aaron Kenner went above and beyond and definitely exceeded my expectations.
The easiest experience I’ve ever had purchasing a car. Aaron was detailed, informative, and patient. Thank you so much!!! 5 stars for sure!! If your looking for a new car, Aaron and Ray Brandt Volkswagen are DEFINITELY the place to go!!!
Great with getting the problem fixed Amanda and Devin was great iat was a pleasure in doing business with them very pleasant doing business with them.
My experience was very pleasant I had no problems this visit anyway. I would recommend Ray Brandt Volkssagen I was very pleased I’ve dealt with Amanda she was very very pleasant and accommodating it was clean and sanitized and I felt very comfortable being inside
Everything was great Amanda is a great asset to this company.she was a pleasure to do business with.I will make sure I ask for her when I return for service
Great customer service. Professional and caring employees. I would highly recommend bringing a VW car for service there. Amanda is a super service advisor who knows her stuff.
Malcom Bridges was great to work with. He understood what I wanted in a vehicle, and ensured I received it. He was professional and patient through all of my questions/ concerns.
Amanda was great with helping me solve my tire problem. Went above and beyond. Came in for a oil change and tire rotation, and patch. The patch failed two days later. My schedule was tied and she made arrangements for my vehicle to be picked up and dropped off back to me. I feel safe again for my son to be in the car with me. Thanks again Amanda
Quick and easy service performing an oil change and maintenance, as well as diagnosis of another issue. Devin and Amanda were friendly, professional, and communicated well.
Aaron was wonderful to work with! He took his time with us and was super patient! He made this process so easy! I Loved it!
I had a great experience thanks to Aaron. I wasn't expecting to leave with a car but he made it happen. Best experience ever!!!
Malcom made my purcase experience so easy. He is very professional and will find you exactly what you are asking for in a vehicle. He is a great salesman and a I would recommend him to family and friends.
Best customer service EVERRRR!!! Aaron Kenner was a very knowledgeable and professional representative. I would recommend this dealership to anyone!!! Thanks for making my car buying process easy!!!
Aston made my purchase so easy. I would recommend him to anyone. I'm looking forward to doing business with him and referring him to my family and friends. Thanks Aston again.
My experience was not the best but it wasn't the worst. My car is still making the noise even after being serviced. Amanda and Devin was very helpful, they pointed out some information I didn't know about my warranty which is saving me some money.
I always have a great experience when I come for service! The customer service is great! Facility clean and no issues getting in and out! Thank you!
The Service Team are amazing! They are fast, fair priced and always helpful! I never get service anywhere else:)
Great service... Reasonable timing and they were willing to answer any questions that I had. Employees were great at servicing my vehicle and I would recommend them to anyone.
Amanda is a great Service Advisor and recommends what is necessary and not what is most profitable. This VW Dealership rocks and treats customer satisfaction as the priority.
I literally looked at my Tiguan Rline online Sarday Evening. I spoke it into existence as I confirmed my appointment. Went in Monday Morning at 10am. Sealed the deal at 1ish. Malcolm and the staff are Fricken Excellence ya hear me. -DasAuto-
Loved every step of the way working with Malcolm! Highly recommend!! Very helpful with the purchase of our new Volkswagen Atlas! We love our new car
Amanda & staff in the service dept provided great work in a timely matter as usual, thank you! Never have to question any work performed because they are always top notch and informative throughout the process.
Best car buying experience you could ever ask for. The sales team made it the easiest process with no pressure and made it happen fast. Could not ask for a better experience especially after having a horrible experience at Walker Volkswagen.
So very please with the sales team! They made it such a great experience compared to the horrible experience we had at Walker Volkswagen. There was no pressure and got us exactly what we were looking for at the best deal possible. Ray Brandt will definitely have our business for all our vehicle needs from now on
Great Direction fast and to the point! Very helpful work well encouraging well groomed definitely very helpful and I’m happy and satisfied with service.
I had a good experience at Ray Brandt Volkswagon, Mr.Gibson was a really helpful manager who assisted us in all of our needs. However we were not able to get exactly the vehicle I wanted in time. But the Atlas I have I really LOVE.
As always fast courteous and left me completely satisfied your staff is very friendly and efficient. The show room is always clean as well as the bathrooms unlike your competitors I appreciate the extra effort y’all go through
I went into the dealership to purchase a car Malcolm made everything so easy and smooth all the staff at the dealership was very nice.
I just bought a new Volkswagen Jetta at Ray Brandt VW in Harvey. Malcolm Bridges, James Gibson and Brandon Baldassaro were very helpful! They made the process super smooth for me. I was in and out within 2 hours. I love my new ride!
Helpful, courteous and professional staff, will continue bringing my vehicles there. Thank you for your fast and friendly service. Waiting area was well kept and clean.
Great staff and service!!! Everyone I spoke to was firendly and very helpful. My car was ready on time & I will definitely be back next time I need anything!
My experience with Malcolm and the team was honest and worry free! I purchased a 2021 Atlas Cross Sport. I’m happy I contacted from Biloxi MS.
Our salesman was very responsive to our needs and worked with the sales manager to make the deal happen for us. Great customer service!
Very satisfied with the service. The Staff is very professional. My vehicle was ready at the time promised. The prices are very reasonable. Highly recommend!
Devin was very friendly, accommodating and professional. Although we chose not to invest the money to repair the vehicle at this time because of its age, we do still have the vehicle and are considering repairing it. It's in very good condition.
Everyone was helpful, courteous, and professional. The best experience I’ve ever had at a dealership. I would definitely go back if needed. Great Team.
Growing family needed a bigger car. Ashton and Brandon made it fast and easy to get in our new car. Thank you again for everything
Great service! Was in and out in no time, the mechanic was friendly and walked me through and showed me what was wrong with my car. Will definitely be back!
This time I wasn’t to pleased with the service. They didn’t put my caps back on, neither my Val cap. These are the things that I’m dissatisfied about. Other than that, the service was fine.
James Gibson, Malcolm Bridges, and Brandon Baldassaro were amazing to deal with. They made the process of getting a new car very painless. They were patient and kind and I would buy another car from this dealership without hesitation.
Amanda was great, efficient. She knows her role and is very thorough. She kept me updated through the process while I waited. If you want to increase your customer service, have the service manager meet you when you pull up outside.
I've been here since 2013. I've leased several cars and I'm beyond satisfied.
Willing to go the extra mile. Thanks
Malcolm was a pleasure to work with! Very professional, I told him what I wanted and within an hour he had the paperwork going. He was very patient and helpful, he kept me updated with the process as well!
3mos,13dealerships, nonstop emails, and phone calls, but the one be email/phone call that made me feel safe was the consistency of Ashton/Aaron Outstanding young men 25 words can’t describe these young men and I won’t leave out Mr.James the Gm. I won’t ever forget this team♥️
Their service department is very thorough and does the repairs right
Very easy. Very flexible. Accommodating. Simplified process. Appreciated the price match. Was very happy with the whole experience. No one was pushy and the whole process was completed within a few hours
I originally was having my car serviced with Walker VW, then Amanda moved to this dealership and I followed her so my VW would be taken care of correctly. Great service team! Love having my car serviced just to chat with this team!
Second great experience here, thanks to the service technician as well .I’ve learned something new pertaining to my vehicle, thanks for the friendly service
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Aaron was amazing to work with. He made buying a new car very easy, I didn’t want to go anywhere else! Brandon was also awesome to work with.
Friendly and helpful staff. The service department gets you in and out very timely and the VW mechanics explain issues in terms I can understand. They have an awesome coffee machine made fresh.
Great Service Team, the low pressure on my tire was coming on I had the tire replacement they replaced the tire. very helpful service department.
I was very happy with the service and the cooperation from the salesman. I will have this vehicle for a very long time so I will expect it shall last as long as I need it to! 😇
Great Service Team! Took time to explain and reasonable price. Will return in the future for my cars maintenance. Nice dealership and no pressure sales.
Ray Brandt Volkswagen saved my road trip when a popped tire left me stranded in New Orleans. They completed the tire replacement quickly and smoothly, and I recommend them without any hesitation.
Very helpful service, completed quickly. This was my first time setting up a repair on my own vehicle and i found it easy. Y’all helped me through a true crisis. Thank you!
HAD A REPAIR DONE ON MY NEW ATLAS. GREAT EXPERIENCE. MIKE LOMBARDINO IS DEF THE REASON I GET MY VEHICLE SERVICED HERE. I HOPE HE DOESNT EVER RETIRE AS HE APPEARS TO BE UP IN AGE.
Professional, straight to the point! Told him what I wanted & in less than a hour the paperwork was wrapping up! Starting off the new year correctly by riding off in a 2021 thanks to this man. Highly recommend!
This is the second VW Atlas we have purchased from Malcolm... They stayed after hours to accommodate us... we will definitely be back for our future purchases
Excellent service. The staf f was friendly and attentive. I dropped my vehilce off, they gave me a pickup time and my vehicle was ready at that time.
Amanda met me at the door and made me feel very comfortable. It was just a service but for my first visit, RB VW was great.
Their staff are always very friendly and helpful. I was able to get my problem diagnosed and dealt with efficiently and expeditiously. Always appreciate that.
Ashton was such a delight to work with. He was very patient, helpful and made sure I was kept updated with the process. I didn't have to spend long hours and my closing or signing process was less than an hour.
I was a customer of Walker Volkswagen since I purchased my vehicle from Audi New Orleans and since my very first experience at Volkswagen it was horrible. Needless to say I’m happy with my current services from Ray Brandt Volkswagen and look forward to future visits
The Service Department always takes good care of us. They understand that we live in the Bayou Country and provide us exceptional customer service. Thank you Ray Brandt
James and Michael were awesome and helpful to work with in the purchase process. Easy to talk to and not pushy. I would definitely recommend!
Expensive and failed to catch that my lights were out after service.
The service is always great and the wait is never long. The service staff is always kind and friendly. Amanda Majorie is an asset to VW.
Had an overall good experience with Ray Brandt. I was shopping online through CarFax (which I highly recommend) and found just what I was looking for (2017 Chevy Tahoe) at their dealership. The process drug out a bit because of a wedding, Thanksgiving and a positive Covid test but they hung in with me. My salesman, Malcolm Bridges, couldn't have been any easier to work with...many thanks to him. Had a bit of trouble getting their finance people to get the sales tax right on the Buyers Order (company vehicle that was to be registered in AL) but we ...
I had an amazing experience at Ray Brandt Volkswagen. I had no idea the variety of cars Volkswagen make. Mr.Gibson and Mr. Bridges are 5 star!
Great customer service and the auto salesman Aston was awesome 😎
My experience was great, very smooth transaction. Ashton and kim were very helpful in informing me about the new vehicle. Overall great experience I would recommend them to everyone.
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