Customer Testimonials

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DealerRater Oct 22, 2021

I was there early and Amanda greeted me right away and saw to it that my Passat made it back to the Service department immediately. The service was promptly and efficiently done and I was on my way after only a short wait.

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DealerRater Oct 21, 2021

Malcom and Brandon was awesome. The paperwork went quick and they were very professional. Awesome job guys

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Google Oct 20, 2021

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DealerRater Oct 20, 2021

They are some great people over there especially James!!! Was y there no time Thsnks

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DealerRater Oct 19, 2021

Malcolm and everyone at Ray Brandt was awesome! Will definitely be back! Good deals! Awesome service!

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DealerRater Oct 18, 2021

They service department was very helpful, and got my vehicle in and repaired much quicker than I had expected!

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DealerRater Oct 17, 2021

I like the work but Amanda is excellent in taking care of her customer.She get an A

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DealerRater Oct 13, 2021

My trusty Jetta wagon (diesel) kept dying on me. It was confusing since the battery kept testing fine. We brought it in, they tracked down the underlying issue and got me back to loving my car again. Lots of communication, and Amanda was amazing as usual!

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DealerRater Oct 12, 2021

THE SERVICE DEPT. IS AWESOME AND VERY KNOWLEDGEABLE! I am so happy I went there!

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DealerRater Oct 8, 2021

Hassle free and took minimum time. Sales rep was knowledgeable and answered all of our questions.

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DealerRater Oct 2, 2021

Very clean and everyone is very friendly and helpful , will definitely refer others to this dealership . Malcolm Bridges was my salesman. He went above and beyond to make sure I was in the vehicle I wanted to be in without extra pressure making my experience very pleasant. Thanks to him and the other guys on the team I’m in my dream car !

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Google Oct 2, 2021

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DealerRater Oct 1, 2021

He was so friendly and knowledgeable! He really made my car buying experience a great time!

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DealerRater Oct 1, 2021

I had the pleasure of being assisted by a young man named Aaron Kenner. He made the process swift, smooth, stress free, and easy! I could not have asked for a better salesman to help me find what I needed. I highly recommend Aaron Kenner and this dealership!

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DealerRater Oct 1, 2021

Aaron was very knowledgeable, he showed he cares for his customer. Great car buying experience!

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DealerRater Oct 1, 2021

Great Experience and customer service, really went above and beyond to satisfy customer concerns and needs.

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DealerRater Oct 1, 2021

Everyone in the service dept is just super! I’m always treated great with great service.

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DealerRater Sep 30, 2021

Great dealership! I would highly recommend Aaron. Very knowledgeable and made the car buying experience very easy.

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DealerRater Sep 30, 2021

Car was ready in a few hours. Fast and easy. Service department is the best.

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DealerRater Sep 27, 2021

One of the best car shopping experience I have had. Mr Aaron showed true concern

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DealerRater Sep 22, 2021

Amanda is very friendly and knowledgeable. She is a great asset to your Company. Great customer sevice!

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DealerRater Sep 22, 2021

Amanda was very helpful and informative. She was able to explain the services to me and quickly fixed any issues I had.

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DealerRater Sep 21, 2021

Kermit was very helpful and informed about the vehicles and options. He never once made me feel pressured! Very pleasant experience

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DealerRater Sep 15, 2021

Quick in and out, communication excellent, job done without any problems, everyone very friendly. Thanks

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DealerRater Sep 12, 2021

Wonderful customer service the staff members Kermit and Brandon was very helpful through the process. They made sure I had everything I needed and more! I would most definitely come back again..

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DealerRater Sep 4, 2021

I have never had a problem dealing with this company. The service is great and people very helpful and patient. The ones that work the service are as nice as they can be.

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DealerRater Aug 29, 2021

Amazingly efficient and knowledgeable team. Kermit met every expectation and was a great coach throughout our process. This was my Godson’s first car purchase and it was a great experience.

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Google Aug 27, 2021

Other then the 4 hour wait, the staff was extremely professional and kind

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DealerRater Aug 27, 2021

Kermit was very professional, he made sure I had everything I needed he made my 1st experience at Ray Brandt Volkswagen the BEST!!! ….I would highly recommend

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DealerRater Aug 27, 2021

Very wonderful customer service and friendly staff! Felt welcome from start to finish with this team! Kermit and Brandon really helped streamline the entire process very well!!

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Facebook Aug 27, 2021

Amanda is always helpful and polite. she keeps me posted on what's going on with my car and gives me an estimated time.

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DealerRater Aug 27, 2021

Devin and the Amanda are a great team. Both have incredible customer service skill which is important these days. I know all businesses are stretched thin as far as staffing but you would never know with them.

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DealerRater Aug 25, 2021

While the wait was 3 hours, I was comfortable. Devin was a great customer service technician. His personality and attentiveness is exactly how customer representatives should be.

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Google Aug 24, 2021

Friendly staff, answered all my questions. Clean and covid-safe waiting area. The team got my car in immediately, I did have an appointment ahead of time. I waited while they worked on my car. I will be coming back here in the future for all repairs and maintenance.

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DealerRater Aug 20, 2021

I have always had good service!! i am happy with my Atlas and the service department. No issues, and good to work with this service department.

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Facebook Aug 18, 2021

Everyone, from the Salesperson Mike, to the credit Manager went the EXTRA mile to see that I got the type of vehicle I wanted, but also at a reasonable price.

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DealerRater Aug 16, 2021

Amanda in Service is always amazing. She is friendly and make a point to know her customers. I have worked in the past with Devin also. They both know what I need and my time schedule. They always meet my expectations.

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DealerRater Aug 14, 2021

Tires were a little pricey for me but lol! Staff was great, courteous and attentive! I forget her name but she's always at Service desk- always nice and I feel she's knowledgeable.

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Google Aug 14, 2021

The staff was friendly. They got in and out!

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DealerRater Aug 14, 2021

The whole experience was easy. I did not feel pressured. I got a better price then Carvana and Carmax. “Certified” used makes a big difference, it gives me peace of mind.

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DealerRater Aug 14, 2021

Very helpful and patient with us making a decision. Thanks Malcolm I don't have 25 words to write and this system won't let me submit until I do so...

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DealerRater Aug 11, 2021

Cordial greeting for my [recall] service appointment, comfortable waiting area, good coffee, free wireless, pleasant wait. I was almost disappointed when they told me my car was ready.

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Google Aug 10, 2021

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DealerRater Aug 8, 2021

Awesome experience with excellent customer services. Malcolm was very patience and answered any questions/concerns I had. Didn't make me feel like he was just trying to make a sell, he was really genuine! Bonus he had a great sense of humor. Thank you!

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Facebook Aug 6, 2021

Services is outstanding they mechanics was so helpful and easy to talk to. I will gives them five stars 🌟 🌟🌟🌟🌟

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DealerRater Aug 4, 2021

I came in for a routine maintenance; oil change etc. Fast friendly service. No waiting on that particular Saturday. I would recommend Ray Brandt to friends and family.

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DealerRater Aug 3, 2021

Excellent experience! Ashton Allen is a wonderful salesman. He was extremely knowledgeable and very professional. There was no need to haggle over prices, everything was transparent and we never felt like we were being scammed. They acted as if our time was valuable and didn't waste it. We couldn't be more satisfied with our purchase.

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DealerRater Aug 2, 2021

Staff was super helpful and answered all my questions in a timely manner. They worked with me to make sure I got everything I was looking for!

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Facebook Jul 29, 2021

I feel the people at Ray Brandt provided great service. they really listened and didn't try to push me into a vehicle. I finally feel like I got the perfect car for me, and couldn't be happier!!

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DealerRater Jul 29, 2021

Had great service everyone was very nice and helpful. Didn’t do anything without asking first. Thanks everyone see you on next visit! Have a great day

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DealerRater Jul 29, 2021

Great experience all the way around!!! Everyone was fantastic and super awesome! I will definitely be back in the future to purchase another car from Brandon and Malcolm!!!

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DealerRater Jul 28, 2021

Very kind and professional service informative comfortable environment as soon as I pulled in the service bay I was greeted with a smile and can I help you

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DealerRater Jul 24, 2021

So Very grateful that he was able to help get us into our vehicle, considering our situation. We Will be going back in the future

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Google Jul 24, 2021

Great service and customer service

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DealerRater Jul 23, 2021

Great experience with the team. Everyone forth coming and answered all our questions. Walked through the entire process pretty easily. Appreciate the no pressure attitude.

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DealerRater Jul 21, 2021

The service department works hard and are very friendly. It’s always been a good experience. They updated me on the status of my vehicle.

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DealerRater Jul 21, 2021

The salesman and finance officer were very upfront and direct about letting me know they were there to assist me in anyway needed. They were very professional.

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Facebook Jul 20, 2021

The highlight of my visit was the sales and service team. I came to get an oil change and left with a much needed big SUV ... Thanks so much !!!

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DealerRater Jul 16, 2021

Friendly and efficient staff; very comfortable waiting area; have had good experience with the vehicle services I have received. Wish they had a courtesy vehicle.

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DealerRater Jul 15, 2021

The salesman including boss man worked on my deal until they got it to my liking. Well recommend! You won’t be disappointed. The BEST!

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DealerRater Jul 15, 2021

They are family always will feel comfortable buying from them much love love love love love love love love love love love love love l

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DealerRater Jul 12, 2021

Excellent financing and friendly staff that helped answer any questions we had. Service department reached out before vehicle was even picked up to offer help and answer questions.

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DealerRater Jul 12, 2021

They were very helpful , everyone was very friendly and had understanding , i went in with no information on buying a car but they guided me through each step I was helped by MALCOM AND AARON OH AND THEY HAVE CANDY JARS WITH THE GOOD CANDY IN THEM LOL

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DealerRater Jul 10, 2021

Sending a HUGE thank you to our salesman Ashton Allen for selling Randy and I our new vehicles yesterday. It was an excellent experience & we couldn’t be happier. Also a HUGE thank you to the Finance Manager, Brandon Baldassaro. Two thumbs up guys!!

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Google Jul 9, 2021

I come in with what I specifically want done and they do it quickly. They're very good about answering my questions fully, and I'm always surprised at how efficient they are at getting my car serviced.

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DealerRater Jul 6, 2021

They are on top of their game as a car saleperson

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DealerRater Jul 5, 2021

Malcolm was awesome. He was patient, kind, personable and knowledgeable. He did not rush me or push me make a decision. He worked with me to get the best deal on the vehicle that I really wanted. I would buy a car from him again and recommend family and friends to him. Go see Malcolm! He will take care of you!

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Facebook Jun 30, 2021

Very pleased with the sales & finance team. Aaliyah was great helping us find the perfect car for us. Highly recommend

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Google Jun 28, 2021

Staff very friendly, helpful with explaining all details. Highly recommend

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DealerRater Jun 25, 2021

They always get the job done! I love Ray Brandt VW

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DealerRater Jun 23, 2021

Dealership was awesome! They did not hassle me about making a purchase or trying to oversell the car. They allowed me time to make sure I was making the right decision. That peace of mind is hard to find in this industry and is what lead me to buy a car from them.

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DealerRater Jun 23, 2021

The service was excellent and the On time performance was great

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DealerRater Jun 22, 2021

This is my 2nd lease with Ray Brandt and I couldn't be happier with the team. Malcolm reached out to me to see if I was interested in turning my lease in a bit early (he had a potential buyer), so I went over to see what was available and made sense. My visit there was a no pressure visit, and we were able to make a deal that benefited both of us. Malcolm was professional and understood what I needed. Brandon in finance was very kind and make the process simple and quick.

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Google Jun 21, 2021

I am writing to thank all those at Ray Brandt VW. In particular I want to give special recognition to Shorty, she took great care of my trips both to and from the dealership. We are recent arrivals to NOLA and this will be my dealership as long as we live here. Thanks again SHORTY.

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DealerRater Jun 19, 2021

My salesman, Kermit Buggage was great to work with. Professional and easy to work with. No high pressure sales going on here. We picked out two cars to choose from and everyone involved let us take our time. David and Brandon were easy to work with as well. After we made the final decision, we were out of there with the car in 20 minutes. Looking forward to trying the service department for our first service.

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DealerRater Jun 17, 2021

This is my second VW I purchased from RB Volkswagen with that being said; I’m satisfied with the experience, the staff involved in my purchase experience & lastly my awesome new iD.4. Just get a ev station at the dealership for us ev drivers

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Google Jun 16, 2021

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DealerRater Jun 12, 2021

Fit me in right away for low tire pressure. Service was quick and easy. I was in and out in 30 minutes or less that day.

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DealerRater Jun 11, 2021

Service was great. I think the TV in the waiting area should work and be on for clients that have sit and wait for hours.

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DealerRater Jun 10, 2021

We stopped in for an oil change. Someone met us outside at the car and was very courteous. They took it right away and did a quick and thorough job. Everybody was very friendly. We used to go to Walker Volkswagen, but we will now use Ray Brandt.

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DealerRater Jun 9, 2021

Didn't stay long at all. Did I really good job talked with Mike Lombardino for awhile about car shortages and Amanda Majorie had everything under control as usual. Rob was in the back and I know when he is in the service dept. working in the cars. I know very comfortable about my car being serviced.... VERY OUTSTANDING JOB!!! Thanks Telly S. Higgins Director of Bands Archbishop Rummel High School

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DealerRater Jun 8, 2021

I love my new car, and the entire process was super easy! I definitely recommend Brandon and Kermit to anyone looking for a new vehicle!

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Facebook Jun 6, 2021

I just want to express how happy I am with with the Ray Brandt Volkeswagen Service Team! Devin and Amanda are always the friendly faces I see when I need my car serviced. They are prompt, respectful of my time and so easy to talk to. And my mechanic Harvey is nothing short of amazing! That man knows his job! He always takes the time to talk to me after the work is done so I understand what was going on, how it was remedied, and give super helpful tips. Communication is a BIG thing for me, so I am ...

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Google Jun 6, 2021

I just want to express how happy I am with with the Ray Brandt Volkeswagen Service Team! Devin and Amanda are always the friendly faces I see when I need my car serviced. They are prompt, respectful of my time and so easy to talk to. And my mechanic Harvey is nothing short of amazing! That man knows his job! He always takes the time to talk to me after the work is done so I understand what was going on, how it was remedied, and give super helpful tips. Communication is a BIG thing for me, so I am ...

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Google Jun 4, 2021

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DealerRater May 31, 2021

Everyone there is extremely helpful. I enjoyed the whole process of purchasing my new car. I would recommend car shopping here any day. Couldn’t have asked for a better experience.

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DealerRater May 27, 2021

Outstanding sales team. From selection to purchase, Aaron Kenner and Brandon Baldassaro made the buying process very easy. We had a great experience at this dealership. Highly recommended!

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DealerRater May 27, 2021

I would like to thank Malcolm at Ray Brandt Volkswagen for helping my daddy finding something small a reliable and that will save on gas. He made the process so easy for him. I will most definitely send my family and friends to him for all their car needs. Thanks again.

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DealerRater May 27, 2021

Fantastic as always! Amanda helped me get in and out and could not have been kinder. Could not have been happier about the price, too -- cost half of what it has cost me to get my oil changed at Jiffy Lube, etc. LOVE coming to the dealer for my Passat, thank you again!

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Facebook May 27, 2021

Preliminary shopping for new car. Ashton is amazing, he's the main reason I stopped in. He had sent me a video of the Tiguan and wanted to meet him and see it in person. will definitely purchase from him!

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DealerRater May 23, 2021

He did an amazing job ! The experience was very fast and smooth . Everyone in the dealership was very nice . I’m happy i choose Malcolm.

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DealerRater May 20, 2021

GREAT CUSTOMER SERVICE!!! MADE AN APPOINTMENT COMFIRED VIA TEXT! MY EXPERIENCE WAS EXCEPTIONAL @VW FROM THE TIME I WALKED IN, TO THE TIME I LEFT OUT. MALCOLM WAS AWESOME, VERY KNOWLEDGEABLE AND PROFESSIONAL. I JUST PURCAHSE A VW THAT WAS TOTALED BY AN UNINSURED MOTORIST 3 WEEKS AGO, SO NEEDLESS TO SAY IT BEEN A REAL ROLLERCOASTER RIDE BUT MALCOLM MADE MY CAR PURCHASE SUPER EASY WITH A GREAT PERSONALITY!!!! OH, IT WAS MY BIRTHDAY AS WELL SO NOT BAD AS A GIFT RIGHT!!! THANKS VW AND THE ASSOCIATES WHO STAYED LATE MAKING SURE I GOT MY NEW CAR, YOU GUYS ...

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DealerRater May 20, 2021

The sales staff was very prompt in responding to my email request and provided timely communication regarding the vehicle. Had o wait a little while for paperwork and had to go between dealership which slowed the process

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DealerRater May 19, 2021

It was a real pleasure working with the team at Ray Brandt VW. We were searching for a very specific vehicle that was difficult to find. After talking with the sales rep, Aaron Kenner, we made the decision to buy from this dealership even though it was a fair distance from where we live. Aaron took the time to video the car in detail, provide the many features and benefits of the vehicle and VW brand, and explain the buying process so that we felt confident in our new purchase. Bottom line: he was professional, courteous, knowledgeable, and he was ...

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DealerRater May 19, 2021

Kermit is an outstanding sales person and has outgoing personality. Kermit was very kind, respectful, and very knowledgeable about the VW that I purchased. Kermit answered all my questions and taught me everything I needed to know about my VW. Kermit also made the process of buying a car stress free. I would most definitely recommend Ray Brandt Volkswagen, because of the great experience I had at that particular dealership.

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DealerRater May 19, 2021

Outstanding! My wife and I were treated with great respect and the team made it easy for us to purchase a vehicle. Would highly recommend. Thank you .

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DealerRater May 19, 2021

Dealership was extremely clean and the service professed was timely. Devin make sure I knew what was going on the entire time. I am always pleased with the service I receive.

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DealerRater May 15, 2021

I love coming to this dealership. It's always clean and service is great. I had a great experience when I purchased my car here with Malcom a year ago. On my recent visit, Amanda was attentive and friendly. Really appreciated the service.

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Facebook May 15, 2021

Sales and service providers are great

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DealerRater May 15, 2021

The staff here is extremely polite, helpful & knowledgeable. I had a great experience purchasing my first vehicle with their help along the way. Highly recommend!

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