Customer Testimonials
I came in for a routine maintenance; oil change etc. Fast friendly service. No waiting on that particular Saturday. I would recommend Ray Brandt to friends and family.
Excellent experience! Ashton Allen is a wonderful salesman. He was extremely knowledgeable and very professional. There was no need to haggle over prices, everything was transparent and we never felt like we were being scammed. They acted as if our time was valuable and didn't waste it. We couldn't be more satisfied with our purchase.
Staff was super helpful and answered all my questions in a timely manner. They worked with me to make sure I got everything I was looking for!
I feel the people at Ray Brandt provided great service. they really listened and didn't try to push me into a vehicle. I finally feel like I got the perfect car for me, and couldn't be happier!!
Had great service everyone was very nice and helpful. Didn’t do anything without asking first. Thanks everyone see you on next visit! Have a great day
Great experience all the way around!!! Everyone was fantastic and super awesome! I will definitely be back in the future to purchase another car from Brandon and Malcolm!!!
Very kind and professional service informative comfortable environment as soon as I pulled in the service bay I was greeted with a smile and can I help you
So Very grateful that he was able to help get us into our vehicle, considering our situation. We Will be going back in the future
Great service and customer service
Great experience with the team. Everyone forth coming and answered all our questions. Walked through the entire process pretty easily. Appreciate the no pressure attitude.
The service department works hard and are very friendly. It’s always been a good experience. They updated me on the status of my vehicle.
The salesman and finance officer were very upfront and direct about letting me know they were there to assist me in anyway needed. They were very professional.
The highlight of my visit was the sales and service team. I came to get an oil change and left with a much needed big SUV ... Thanks so much !!!
Friendly and efficient staff; very comfortable waiting area; have had good experience with the vehicle services I have received. Wish they had a courtesy vehicle.
The salesman including boss man worked on my deal until they got it to my liking. Well recommend! You won’t be disappointed. The BEST!
They are family always will feel comfortable buying from them much love love love love love love love love love love love love love l
Excellent financing and friendly staff that helped answer any questions we had. Service department reached out before vehicle was even picked up to offer help and answer questions.
They were very helpful , everyone was very friendly and had understanding , i went in with no information on buying a car but they guided me through each step I was helped by MALCOM AND AARON OH AND THEY HAVE CANDY JARS WITH THE GOOD CANDY IN THEM LOL
Sending a HUGE thank you to our salesman Ashton Allen for selling Randy and I our new vehicles yesterday. It was an excellent experience & we couldn’t be happier. Also a HUGE thank you to the Finance Manager, Brandon Baldassaro. Two thumbs up guys!!
I come in with what I specifically want done and they do it quickly. They're very good about answering my questions fully, and I'm always surprised at how efficient they are at getting my car serviced.
They are on top of their game as a car saleperson
Malcolm was awesome. He was patient, kind, personable and knowledgeable. He did not rush me or push me make a decision. He worked with me to get the best deal on the vehicle that I really wanted. I would buy a car from him again and recommend family and friends to him. Go see Malcolm! He will take care of you!
Very pleased with the sales & finance team. Aaliyah was great helping us find the perfect car for us. Highly recommend
Staff very friendly, helpful with explaining all details. Highly recommend
They always get the job done! I love Ray Brandt VW
Dealership was awesome! They did not hassle me about making a purchase or trying to oversell the car. They allowed me time to make sure I was making the right decision. That peace of mind is hard to find in this industry and is what lead me to buy a car from them.
The service was excellent and the On time performance was great
This is my 2nd lease with Ray Brandt and I couldn't be happier with the team. Malcolm reached out to me to see if I was interested in turning my lease in a bit early (he had a potential buyer), so I went over to see what was available and made sense. My visit there was a no pressure visit, and we were able to make a deal that benefited both of us. Malcolm was professional and understood what I needed. Brandon in finance was very kind and make the process simple and quick.
I am writing to thank all those at Ray Brandt VW. In particular I want to give special recognition to Shorty, she took great care of my trips both to and from the dealership. We are recent arrivals to NOLA and this will be my dealership as long as we live here. Thanks again SHORTY.
My salesman, Kermit Buggage was great to work with. Professional and easy to work with. No high pressure sales going on here. We picked out two cars to choose from and everyone involved let us take our time. David and Brandon were easy to work with as well. After we made the final decision, we were out of there with the car in 20 minutes. Looking forward to trying the service department for our first service.
This is my second VW I purchased from RB Volkswagen with that being said; I’m satisfied with the experience, the staff involved in my purchase experience & lastly my awesome new iD.4. Just get a ev station at the dealership for us ev drivers
Fit me in right away for low tire pressure. Service was quick and easy. I was in and out in 30 minutes or less that day.
Service was great. I think the TV in the waiting area should work and be on for clients that have sit and wait for hours.
We stopped in for an oil change. Someone met us outside at the car and was very courteous. They took it right away and did a quick and thorough job. Everybody was very friendly. We used to go to Walker Volkswagen, but we will now use Ray Brandt.
Didn't stay long at all. Did I really good job talked with Mike Lombardino for awhile about car shortages and Amanda Majorie had everything under control as usual. Rob was in the back and I know when he is in the service dept. working in the cars. I know very comfortable about my car being serviced.... VERY OUTSTANDING JOB!!! Thanks Telly S. Higgins Director of Bands Archbishop Rummel High School
I love my new car, and the entire process was super easy! I definitely recommend Brandon and Kermit to anyone looking for a new vehicle!
I just want to express how happy I am with with the Ray Brandt Volkeswagen Service Team! Devin and Amanda are always the friendly faces I see when I need my car serviced. They are prompt, respectful of my time and so easy to talk to. And my mechanic Harvey is nothing short of amazing! That man knows his job! He always takes the time to talk to me after the work is done so I understand what was going on, how it was remedied, and give super helpful tips. Communication is a BIG thing for me, so I am ...
I just want to express how happy I am with with the Ray Brandt Volkeswagen Service Team! Devin and Amanda are always the friendly faces I see when I need my car serviced. They are prompt, respectful of my time and so easy to talk to. And my mechanic Harvey is nothing short of amazing! That man knows his job! He always takes the time to talk to me after the work is done so I understand what was going on, how it was remedied, and give super helpful tips. Communication is a BIG thing for me, so I am ...
Everyone there is extremely helpful. I enjoyed the whole process of purchasing my new car. I would recommend car shopping here any day. Couldn’t have asked for a better experience.
Outstanding sales team. From selection to purchase, Aaron Kenner and Brandon Baldassaro made the buying process very easy. We had a great experience at this dealership. Highly recommended!
I would like to thank Malcolm at Ray Brandt Volkswagen for helping my daddy finding something small a reliable and that will save on gas. He made the process so easy for him. I will most definitely send my family and friends to him for all their car needs. Thanks again.
Fantastic as always! Amanda helped me get in and out and could not have been kinder. Could not have been happier about the price, too -- cost half of what it has cost me to get my oil changed at Jiffy Lube, etc. LOVE coming to the dealer for my Passat, thank you again!
Preliminary shopping for new car. Ashton is amazing, he's the main reason I stopped in. He had sent me a video of the Tiguan and wanted to meet him and see it in person. will definitely purchase from him!
He did an amazing job ! The experience was very fast and smooth . Everyone in the dealership was very nice . I’m happy i choose Malcolm.
GREAT CUSTOMER SERVICE!!! MADE AN APPOINTMENT COMFIRED VIA TEXT! MY EXPERIENCE WAS EXCEPTIONAL @VW FROM THE TIME I WALKED IN, TO THE TIME I LEFT OUT. MALCOLM WAS AWESOME, VERY KNOWLEDGEABLE AND PROFESSIONAL. I JUST PURCAHSE A VW THAT WAS TOTALED BY AN UNINSURED MOTORIST 3 WEEKS AGO, SO NEEDLESS TO SAY IT BEEN A REAL ROLLERCOASTER RIDE BUT MALCOLM MADE MY CAR PURCHASE SUPER EASY WITH A GREAT PERSONALITY!!!! OH, IT WAS MY BIRTHDAY AS WELL SO NOT BAD AS A GIFT RIGHT!!! THANKS VW AND THE ASSOCIATES WHO STAYED LATE MAKING SURE I GOT MY NEW CAR, YOU GUYS ...
The sales staff was very prompt in responding to my email request and provided timely communication regarding the vehicle. Had o wait a little while for paperwork and had to go between dealership which slowed the process
It was a real pleasure working with the team at Ray Brandt VW. We were searching for a very specific vehicle that was difficult to find. After talking with the sales rep, Aaron Kenner, we made the decision to buy from this dealership even though it was a fair distance from where we live. Aaron took the time to video the car in detail, provide the many features and benefits of the vehicle and VW brand, and explain the buying process so that we felt confident in our new purchase. Bottom line: he was professional, courteous, knowledgeable, and he was ...
Kermit is an outstanding sales person and has outgoing personality. Kermit was very kind, respectful, and very knowledgeable about the VW that I purchased. Kermit answered all my questions and taught me everything I needed to know about my VW. Kermit also made the process of buying a car stress free. I would most definitely recommend Ray Brandt Volkswagen, because of the great experience I had at that particular dealership.
Outstanding! My wife and I were treated with great respect and the team made it easy for us to purchase a vehicle. Would highly recommend. Thank you .
Dealership was extremely clean and the service professed was timely. Devin make sure I knew what was going on the entire time. I am always pleased with the service I receive.
I love coming to this dealership. It's always clean and service is great. I had a great experience when I purchased my car here with Malcom a year ago. On my recent visit, Amanda was attentive and friendly. Really appreciated the service.
Sales and service providers are great
The staff here is extremely polite, helpful & knowledgeable. I had a great experience purchasing my first vehicle with their help along the way. Highly recommend!
Great customer service! Very helpful with selecting a vehicle and making sure I was comfortable with my purchase. Would definitely refer a friend to this dealership
Amazing experience. Volkswagen Marrero Ray Brandt Auto group rocks!! In and out in less than 3 hours. Aaron Kenner in Sales and James in Finance will definitely take care of your vehicle needs.
The dealership was really friendly and help me with priced of the vehicle and to have a smooth process with the purchase of the vehicle
I didn’t wait long, about under an hour and explained my recall and other issues I may need to be concerned about in the future.
Kermit was very insightful and helpful in regards to helping me pick out a new vehicle. He helped to make the process easier for making a selection.
Kermit was the best I going to make sure I let friends go him if they need a new car or suv. Thanks Kermit for making this the best suv buying experience.
Malcom was a pleasure to work with. The customer service was outstanding and he made it easy to purchase a vehicle. Thank you for the great service and will highly recommend coming to see Malcom and rest of ray brandt volkswagen staff .
Loved the service here Mr James was amazing in helping me get the right car for me ☺️. Him and Mr Craig both did everything in their power to get me rolling off in MY 2020 Nissan Altima.
I was told if I came in the next day early by 8:00 am, I would be sooner in line. It still took 2.5 hours for one simple oil change. Noone ever updated me on my progress or why.
Devin was very nice and helpful. He took good care of me. He made the service request easy. He messaged me after I dropped off the vehicle, and he gave me updates as he had them.
Ray Brandt Volkswagen dealership has a top customer service and great technician. I recommend this dealer to everyone that is looking for a work done right.
Excellent service from Kermit. I never thought I would be in a Volkswagen until he put me in the Tiguan! Thank you Mr. Buggage and I will be back for my wife.
I got a Tiguan for my wife and she love it the car and the service was great thank you Mr. Buggage will see you again
The dealer was very nice and respectful. Took his time and made sure i was getting the exact car that I wanted. He was very patient and very helpful.
Malcolm was a pleasure to work with. He made the purchase of my wife’s 2021 Atlas seem less. Not only did he make the numbers work as I requested, he delivered the vehicle and I signed all the paperwork, in the vehicle in front of my home! Highly recommended. Thanks again, Malcolm!
Kermit Buggage did an awesome job, five star service and the best prices in the city. I scheduled an appointment, drove the car , they worked the numbers , now I’m driving and happy. 😃
Everything was perfect! My car salesman did his best to find me the perfect Atlas and i love it ! Thank you so much for this
James Gibson was amazing and makes the process really smooth. He goes above and beyond for his customers and tries to help as much as possible. Great service and they know their stuff. Everyone I came in contact with was amazing.
The Dealership is a very positive and engaging atmosphere it’s very clean and neat the personnel are very knowledgeable and experience salesman couldn’t ask for a better place to purchase a vehicle. Mr. Gibson came and Introduced himself to my husband and I he was very professional warm and pleasant.
Great customer service! We were in and out. Malcolm made this such a great experience for me. Highly recommend him for your car buying needs!
Loved everything his service for the first time when test driving the car he explained what everything was in the car and how to work it
This was the best car buying experience. The sales team from the general manager to the salesperson, Aaron Kenner went above and beyond and definitely exceeded my expectations.
The easiest experience I’ve ever had purchasing a car. Aaron was detailed, informative, and patient. Thank you so much!!! 5 stars for sure!! If your looking for a new car, Aaron and Ray Brandt Volkswagen are DEFINITELY the place to go!!!
Great with getting the problem fixed Amanda and Devin was great iat was a pleasure in doing business with them very pleasant doing business with them.
My experience was very pleasant I had no problems this visit anyway. I would recommend Ray Brandt Volkssagen I was very pleased I’ve dealt with Amanda she was very very pleasant and accommodating it was clean and sanitized and I felt very comfortable being inside
Everything was great Amanda is a great asset to this company.she was a pleasure to do business with.I will make sure I ask for her when I return for service
Great customer service. Professional and caring employees. I would highly recommend bringing a VW car for service there. Amanda is a super service advisor who knows her stuff.
Malcom Bridges was great to work with. He understood what I wanted in a vehicle, and ensured I received it. He was professional and patient through all of my questions/ concerns.
Amanda was great with helping me solve my tire problem. Went above and beyond. Came in for a oil change and tire rotation, and patch. The patch failed two days later. My schedule was tied and she made arrangements for my vehicle to be picked up and dropped off back to me. I feel safe again for my son to be in the car with me. Thanks again Amanda
Quick and easy service performing an oil change and maintenance, as well as diagnosis of another issue. Devin and Amanda were friendly, professional, and communicated well.
Aaron was wonderful to work with! He took his time with us and was super patient! He made this process so easy! I Loved it!
I had a great experience thanks to Aaron. I wasn't expecting to leave with a car but he made it happen. Best experience ever!!!
Malcom made my purcase experience so easy. He is very professional and will find you exactly what you are asking for in a vehicle. He is a great salesman and a I would recommend him to family and friends.
Best customer service EVERRRR!!! Aaron Kenner was a very knowledgeable and professional representative. I would recommend this dealership to anyone!!! Thanks for making my car buying process easy!!!
Aston made my purchase so easy. I would recommend him to anyone. I'm looking forward to doing business with him and referring him to my family and friends. Thanks Aston again.
My experience was not the best but it wasn't the worst. My car is still making the noise even after being serviced. Amanda and Devin was very helpful, they pointed out some information I didn't know about my warranty which is saving me some money.
I always have a great experience when I come for service! The customer service is great! Facility clean and no issues getting in and out! Thank you!
The Service Team are amazing! They are fast, fair priced and always helpful! I never get service anywhere else:)
Great service... Reasonable timing and they were willing to answer any questions that I had. Employees were great at servicing my vehicle and I would recommend them to anyone.
Amanda is a great Service Advisor and recommends what is necessary and not what is most profitable. This VW Dealership rocks and treats customer satisfaction as the priority.
I literally looked at my Tiguan Rline online Sarday Evening. I spoke it into existence as I confirmed my appointment. Went in Monday Morning at 10am. Sealed the deal at 1ish. Malcolm and the staff are Fricken Excellence ya hear me. -DasAuto-
Loved every step of the way working with Malcolm! Highly recommend!! Very helpful with the purchase of our new Volkswagen Atlas! We love our new car
Amanda & staff in the service dept provided great work in a timely matter as usual, thank you! Never have to question any work performed because they are always top notch and informative throughout the process.
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